Pragmatism in Practice - podcast cover

Pragmatism in Practice

Pragmatism in Practice addresses the challenges facing today’s digital leaders and gives practical approaches to overcoming them. We have candid conversations with a range of inspiring change-makers who share stories of becoming a modern digital business. 334660

Episodes

The change agent’s playbook: How to lead bold transformations

It’s often said that the only constant for organizations is change. In this episode, we speak to Shawn Mandel about what makes a great change agent, how to achieve buy-in for change initiatives at a team and leadership level, and how to initiate a culture shift to become an organization that embraces continual change. If you’re a business leader looking to make an impact in your own organization, this podcast is for you. Host: Kimberly Boyd Guests: Shawn Mandel - Chief Digital & Data Officer, Pa...

Mar 26, 202537 min

The ethics of data

In the much-anticipated final episode of our Humanizing Data Strategy takeover series, we’re exploring the ethics of data. If you’re a data leader considering how to strike the right balance between advancing your organization’s data capabilities while maintaining ethical integrity, this episode is a must-listen. Host: Markus Buhmann , Data Strategy Principal, Thoughtworks Guests: Tiankai Feng , Head of Data Strategy & Governance, Thoughtworks Emily Gorcenski , VP of Service Lines, Thoughtworks...

Mar 12, 202544 min

The human side of data

When we think of data, we think about numbers and statistics, but we don’t often think about people. In the second episode of our Humanizing Data Strategy series, we discuss why storytelling, empathy, and creativity are all crucial parts of a successful data strategy. This podcast is for you if you’re a data leader looking to communicate and influence data strategy more effectively in your own organization. You can explore more about data gamification here . Host: Markus Buhmann , Data Strategy ...

Feb 25, 202540 min

The foundations of data strategy

We’re hearing more about the significance of data than ever before, but what’s actually involved in leading a successful data strategy initiative? In the first episode of our Humanizing Data Strategy series, we discuss how you can build the foundations of a strong data strategy in your own organization. If you’re a data leader looking to bolster your data strategy for the future, this podcast is for you. Host: Markus Buhmann , Data Strategy Principal, Thoughtworks Guests: Tiankai Feng , Head of ...

Feb 11, 202531 min

European Health Data Space: The future of healthcare

The European Health Data Space launches this year, promising huge opportunities, as well as challenges, for healthcare organizations. This podcast episode is essential listening for healthcare tech leaders, researchers and policymakers not just in Europe, but globally, who want to understand how to effectively leverage data to build resilient health systems, and foster long-term competitiveness and innovation. Host: Kimberly Boyd Guests Alexandra Lovin , Technical Director for Healthcare & Life ...

Jan 28, 202542 min

Product innovation: Charting your own course

Even when product builders have a groundbreaking vision, it can often be thwarted by organizational roadblocks. In this episode, we explore how Air Canada successfully navigated some of these challenges to reimagine its customer experience and its ways of working. If you’re a product leader wanting to do the same, this podcast will give you all the insights you need to get started. Host: Kimberly Boyd Guests: Ivana Ciric - Director of Product, Practice at Thoughtworks Jose Platero - Director of ...

Jan 14, 202542 min

Revolutionizing data: How PAYBACK transformed with data mesh

In today’s fast-paced digital landscape, many companies struggle with outdated data architectures that hinder their ability to scale and innovate. VP of Data, Norbert Wirth, explores how PAYBACK transformed its data infrastructure by adopting a data mesh approach, revolutionizing the way they handle and leverage data. If you're a business leader or tech professional looking to understand how data mesh can enhance analytics speed, scalability, and drive better customer insights, this podcast is f...

Dec 09, 202432 min

Leveraging AI for legacy modernization

Many businesses struggle with outdated systems that impede progress and efficiency. In this episode, Erik shares insights on how AI-assisted software engineering, especially using Large Language Models (LLMs), can revolutionize legacy modernization. If you are a business leader, wanting to understand the benefits, challenges, and future prospects of this approach, this is the podcast for you

Oct 15, 202419 min

From crisis to confidence: Building reliable IT systems

Recent events, like the CrowdStrike incident, highlight the critical need for business leaders to understand and strengthen their IT infrastructure. Sarah Taraporewalla and Max Griffiths explore strategies for balancing rapid software delivery with system resilience. If you are a business leader interested in fortifying your organization’s defenses against technology crises, this podcast is for you.

Oct 04, 202446 min

Cross-domain collaboration: Removing barriers to data

As organizations begin to tap into the value of their data, we’re seeing an increased need for data sharing within internal teams, and even across other organizations. In this episode, Marina Ribke and Sebastian Werner discuss how organizations can remove barriers to facilitate secure data sharing. If you’re a digital leader looking for ways to make your data work harder, don’t miss this episode.

Sep 12, 202440 min

Building a future-ready tech organization: Vialto's blueprint for success

Digital transformation can be complex, especially when you’re transitioning into a brand new technology and engineering organization. Previously operating inside PwC, Vialto Partners did just that. In this episode, Chief Digital Officer Sayee Bellamkonda discusses the strategies used to navigate this unique shift. If you’re a digital leader looking for practical insights to propel your digital transformation forward, this podcast is a must-listen.

Aug 28, 202449 min

Data modernization in action: Lessons from The Crown Estate

In today’s fast-paced digital world, modernizing data practices is more critical than ever. James Morgan, Chief Data Officer at The Crown Estate, and Danilo Sato, Global Head of Technology for Data and AI at Thoughtworks, join us to share insights from The Crown Estate’s data journey and the latest MIT Technology Review Insights report. If you’re a business leader looking to transform your organization with modern data strategies, this podcast is for you.

Aug 15, 202443 min

Authenticity in action: Cultivating a culture of respect

Being an authentic leader fosters trust, collaboration, and respect within teams. In this episode, Darren Smith, CTO of MYOB, shares his own leadership journey with practical strategies for fostering transparency and team alignment. Whether you're a seasoned leader or aspiring to lead, this podcast offers valuable insights to inspire and guide you on your own leadership path.

May 15, 202417 min

How AI is overcoming language barriers and driving inclusion

In this episode, we delve into the transformative power of AI in the justice sector with Sachin Malhan, co-founder at Agami, and Vinod S., Head of Digital Public Goods and Infrastructure at Thoughtworks India. Discover the fascinating story behind the OpenNyAI mission and Jugalbandi, an AI digital public good created by the mission, that holds the potential to revolutionize access to justice and essential services in India.

Apr 24, 202442 min

Wealth management transformation: Not just a destination

Opportunity awaits the wealth management industry, as global wealth rises and the baby boomer generation begins to transfer assets. Omar says wealth managers must keep up with growing demands for efficiency and personalization. But this large-scale digital transformation is not a destination - it’s a continuous journey and in this episode we are going to explore this topic in more detail.

Mar 27, 202424 min

Future Fit Strategy: Transforming Falabella with Technology

A future-fit tech strategy is crucial for organizations to remain relevant in a rapidly evolving business landscape. Ashutosh Dabral, Managing Director of Falabella, India, explores how Falabella leveraged a microservices-based architecture and data-driven insights to reshape retail, winning Forester's 2023 Technology Strategy Impact Award. If you are a leader interested in retail innovation and customer-centric strategies, this is the podcast for you. Read the full transcript at: https://www.th...

Feb 26, 202425 min

How to become a truly customer-centric organization

Customer-centricity is essential for successful product delivery. Head of Product, Sue Anderson shares how Trade Me keeps its customers at the heart of the product delivery process, and how the renowned New Zealand website constantly strives to do better. This episode is a must-listen for product or business leaders looking to embrace a more customer-led mindset across their organization and teams.

Jan 29, 202420 min

Product thinking: More than just ‘product’

It seems like everyone’s talking about product thinking, but do we truly understand what it means in practice? dunnhumby’s Chief Product & Strategy Officer, David Zimmer, shares his learnings as a product leader whose career spans both traditional and digital-native organizations. This episode will give product and business leaders valuable insight into the challenges and opportunities of becoming a product organization. Host: Kimberly Boyd, Head of Customer Marketing & Insights, Thoughtworks Gu...

Jan 10, 202440 min

The power of product thinking

With so many different definitions, it can be difficult to understand exactly what product thinking is, and how it can transform your organization. In this episode, Thoughtworks’ product leaders, Rujia Wang and Jonathan Savage, explore how it can help you enhance your customer experience, and dispel some common misconceptions. It’s essential listening if you’re a product leader seeking to refine your customer experience, create ambitious new products, and foster a culture of innovation.

Dec 04, 202342 min

From stagnation to success: Unleashing the power of technology and business transformation

How does an industry titan like OTTO, spanning retail, logistics, and online marketplaces, embark on a transformation journey that ensures relentless competitiveness? Knut Talman and Matthias Wlaka, share the strategies that empowered OTTO to pivot with agility, craft innovative business models, and leverage technology to achieve seamless, uninterrupted growth. If you are a leader embarking on a transformation journey, this is the podcast for you.

Nov 27, 202326 min

Head & heart: The art of modern leadership

In today's world, we're all leaders in various aspects of our lives. Effective leadership is crucial, whether at work, home, or in our communities. Kirstin Ferguson, a renowned leadership expert, author, and columnist, shares insights from her book 'Head & Heart: The Art of Modern Leadership,' emphasizing the balance between analytical thinking (head) and emotional intelligence (heart) in leadership. If you're a business leader seeking inspiration to become the kind of leader the world needs, th...

Nov 06, 202326 min

Tech-enabled sustainability: Closing the execution gap

In today's landscape, organizational sustainability has become a prevailing concern, as companies publicly pledge to meet sustainability goals. Nonetheless, current approaches often miss the mark in generating substantial impact. Join Kathleen Walker, Sustainability Advisor, and Andy Nolan, Director of Emerging Technology at Thoughtworks Australia, as they delve into effective strategies for leaders to enhance performance, foster innovation, and unlock value through tech-enabled sustainability i...

Oct 24, 202332 min

From analog to AI: Embracing human-centered AI strategy.

As AI continues to shape our world, more and more business leaders are faced with the challenge of integrating this technology while prioritizing human needs. Award-winning writer and keynote speaker, David Sax, joins us to shed light on the pressing questions business leaders must ask themselves when crafting an AI strategy that serves the needs of both the organization and its customers

Sep 04, 202339 min

The real cost of tech debt for your business - and how to fix it.

Technical debt has bounced into the spotlight after major system failures hit US aviation hard, forcing executive leaders to consider their own risk. Mike Mason and Rachel Laycock, Thoughtworks’ Global Heads of Technology and Enterprise Modernization, explore why addressing tech debt matters and how doing so can benefit your bottom line. If you are a business leader seeking practical ways to strategically manage your tech debt risk, this is the podcast for you.

Apr 05, 202336 min

How to win the innovation challenge

To thrive in today's fast-changing world, organizations need a systematic and sustainable approach to surfacing and prioritizing new ideas to take to market. Andy Nolan, Director of Emerging Technology at Thoughtworks Australia, shares practical advice for navigating common innovation challenges in your organization. If you are a leader, trying to balance innovative growth with managing operational costs, this is the podcast for you.

Mar 02, 202328 min

How action shapes thought

Conveying the right type of information for a group so that they can make accurate decisions can be challenging. Barbara Tversky, Professor Emerita of Psychology at Stanford University and Professor of Psychology at Teachers College at Columbia University, alongside our take-over hosts, Barton Friedland and Jarno Kartela, uncover how people think about the physical and digital spaces they inhabit and how those are used to think, to communicate, to create, and of course, to decide. If you are a b...

Nov 09, 202254 min

Leveraging full potentials

To achieve their full potential, today's leaders must create intentional space to synthesize a huge amount of information and consider the impacts of any decision they undertake. Transformational leader and agile executive coach, Pat Reed, alongside our take-over hosts, Barton Friedland and Jarno Kartela, share the ways in which simulation technology and visualization tools can help leadership teams have the right discussions that lead to more effective decisions and outcomes. If you are an orga...

Oct 05, 20221 hr

Wicked intelligence

Despite living in an age of ever-increasing uncertainty, advancing technology has amplified and improved our ability to make better business decisions. Alongside our take-over hosts, Barton Friedland and Jarno Kartela, special guest, Keith Grint, Professor Emeritus at Warwick University, explores how leaders can address ‘Wicked Problems’ that can seem impossible to solve. If you are a business leader, wanting to improve the way you think about decision-making, this is the podcast for you....

Sep 08, 202247 min

People and partners in modernization success

A Forrester Consulting study commissioned by Thoughtworks examined the practices of organizations with successful modernization initiatives and two factors came up frequently: 1) working with partners and 2) investing in and retaining knowledgeable staff. Before embarking on a transformation project, listen to this podcast featuring Forrester to learn about how to put the right people and partners in place for a successful modernization journey....

Jun 27, 202233 min

Backstage: Spotify's secret to developer effectiveness

Software professionals and their skills are in high demand and organizations are constantly thinking about how to invest in capability development. In this podcast, we speak with Austin Lamon, about how Spotify created the Backstage platform to empower happy developers. Listen to learn more about creating an environment where development teams can thrive.

Jun 13, 202225 min