Absent Shadows, Yelp Reviews and Following The Rules
Episode description
This week on episode ten of Clinic Talk, Dr. Sajan and Sabrina share stories from their plastic surgery clinic. Dr. Sajan starts with a story about a surgical tech who came in for a job shadow and did not seem to know proper surgical etiquette. She also claimed to have an allergic reaction to an N95 mask?! Regardless, this applicant was unlike any other who came in for a job shadow.
Sabrina then tells the story of a patient who threatened to call the police after getting charged the no show fee. Having missed two previous appointments was charged the fee for failing to cancel or reschedule their appointment according to the cancellation policy. They then called back and threaten to show up with the police.
The final story explains the importance of ensuring patient safety and the consequences it can have in the form of nasty Yelp reviews from a patient that Dr. Sajan did not perform surgery on. Listen for the conclusion of these stories. For more real plastic surgery stories, subscribe to the Plastic Surgeon Podcast and follow Dr. Sajan on Instagram @realdrseattle.
To learn more about the Plastic Surgeon Podcast, visit https://www.plasticsurgeonpodcast.com
Learn more about Dr. Sajan’s plastic surgery at https://www.allureesthetic.com