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Pink Elephant - The IT and ITIL Service Management Experts
Pink Elephant, The ITIL Experts
•
www.pinkelephant.com
Education
Training
Education Technology
The podcasts dedicated to leading the way in IT Management Best Practices .
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Episodes
PR12 - Demand Management
Aug 15, 2011
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27 min
PR11 - Availability
Jul 08, 2011
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29 min
PR10 - Continuity
Jul 08, 2011
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30 min
PR9 - Event Management
Apr 29, 2011
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29 min
PR8 - Financial Management
Apr 05, 2011
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31 min
PR7 - Service Catalog
Mar 25, 2011
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32 min
PR6 - ISO 20000 Update with Jack Probst
Mar 07, 2011
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34 min
PR5 – Release and Deployment Management
Feb 21, 2011
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37 min
PR4 - Change Management
Feb 18, 2011
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37 min
PR3 - Service Level Management and SLAs
Feb 07, 2011
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29 min
PR2 - The Problem With Problem Management
Jan 25, 2011
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34 min
PR1 - 2011 Conference Preview
Jan 14, 2011
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31 min
Mapping IT Services
Apr 25, 2008
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8 min
Bonus: Pink Elephant Conference 2008 – Chad Pregracke
Apr 18, 2008
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5 min
The Key To Transitioning Process Improvement From Project to Production, Part 5
Apr 18, 2008
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16 min
The Key To Transitioning Process Improvement From Project to Production, Part 4
Apr 11, 2008
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10 min
The Key To Transitioning Process Improvement From Project to Production, Part 3
Apr 04, 2008
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10 min
The Key To Transitioning Process Improvement From Project to Production, Part 2
Mar 28, 2008
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14 min
The Key To Transitioning Process Improvement From Project to Production, Part 1
Mar 14, 2008
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10 min
To OLA Or Not To OLA, Part 5
Mar 07, 2008
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6 min
To OLA Or Not To OLA, Part 4
Feb 29, 2008
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13 min
To OLA Or Not To OLA, Part 3
Feb 22, 2008
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9 min
To OLA Or Not To OLA, Part 2
Feb 15, 2008
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10 min
To OLA Or Not To OLA, Part 1
Feb 08, 2008
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12 min
Taking ITIL Processes Beyond A Level of Control, Part 5
Jan 25, 2008
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12 min
Taking ITIL Processes Beyond A Level of Control, Part 4
Jan 18, 2008
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20 min
Taking ITIL Processes Beyond A Level of Control, Part 3
Jan 11, 2008
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14 min
Taking ITIL Processes Beyond A Level of Control, Part 2
Jan 04, 2008
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19 min
Taking ITIL Processes Beyond A Level of Control, Part 1
Dec 21, 2007
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15 min
The Dynamic Duo of Customer Service, Part 6
Dec 14, 2007
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7 min
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