How can you be the best personnel manager you can be? Well, it starts with understanding the members of your team and truly listening to them. Show them that they are valued by acknowledging who they are as people, and validating their actions and performance. Keep communication high and celebrate when there is exchange in abundance! Episode at a glance: Spot employees who are not being true team players Understand what is important to each individual Acknowledge the person, validate the perform...
Feb 09, 2022•26 min
Today, we try out something new. It’s time to make a difference in how people view us in Physical Therapy. Let’s remember to stay “cause” versus the “effect” of our environment. Don’t be compliant with the status quo - it’s time to grow and have your policies reflect your company goals! Episode at a glance: Re-evaluate what is most important to you Your company culture starts with you Leaders focus on people; Managers focus on processes Don’t be afraid to disagree Be an individual thinker Learn ...
Feb 02, 2022•38 min
Let’s get serious about living the lives that we’ve always envisioned for ourselves. We’ve had a lot to contend with over the past couple of years. Don’t bail just because things get tough. Let’s discuss your purpose as a practice owner and thereby identify your ultimate product. Episode at a glance: Get a daily calendar Provide a Learning Management System Measure to know if you’re meeting your goals (Success Stories, NPS, etc) Utilize a reserve account Find out what’s working, and do more of i...
Jan 26, 2022•30 min
Calling all CEOs and managers! There is so much confusion on what the CEO should be doing, what the responsibilities of the managers are, and how to delegate and communicate to staff. Let’s dive into what it takes to be an effective leader and manager in private practice! Episode at a glance: Don't give up your role of full-time CEO You (and you alone) are responsible for out-creating yesterday Don’t listen, LOOK for yourself Institute growth opportunities Pilot execution Learn more about how we...
Jan 19, 2022•42 min
We know that the #1 challenge in any business is managing personnel. Entering 2022, it’s time to do something different if you want a cutting-edge practice. Let’s envision the future and explore the possibilities of outsourcing your front desk staff. This is already in motion, learn how you can get onboard! Episode at a glance: Get off the salary+ benefit model (it’s not sustainable!) Outsource your virtual front desk Don’t “tolerate” low-performing employees Only pay for what you use Learn more...
Jan 12, 2022•36 min
Welcome to 2022! We have observed a tremendous surge in difficulty with our owners trying to find high quality therapists, front desk staff, etc. Let’s look at some “whys” behind the staffing shortage and more importantly, identify some solutions. Don’t wait until you’re struggling - it’s time to get into action! Episode at a glance: Survey your current staff Investigate your market Are you displaying your ads in the right places? Track team accountability Invest time and money in yourself and y...
Jan 05, 2022•25 min
Physical Therapy School was great, but it does not provide you with the skills you need to be an entrepreneur and a good practice owner. If you keep doing what you’re doing, you’re going to keep getting what you’ve got! If you’re ready to reach for more, invest in yourself by getting the tools you need to level up in private practice in 2022. Episode at a glance: Books are thought-provoking, but they don’t coach you Consider the different practice models Re-evaluate your purpose as the practice ...
Dec 29, 2021•30 min
“Gamification” involves creating a fun experience for those around you. Everybody likes a good game! Learn how to enhance your company culture by investing in the happiness of your patients and staff through games and contests. Tune in for some great ideas, and Happy Holidays! Episode at a glance: Keep productivity high Create a game that your staff AND patients can participate in Make your clinic more social Infuse patients into your company culture Learn more about how we can get you to the to...
Dec 22, 2021•22 min
Let’s dive into a fresh, new topic that we’ve never talked about on the podcast before… Ergonomics! We’re going to tackle it through the lens of diversifying and increasing revenue streams in your private practice. This week, we interview a lovely guest on the topic, Darcie Jaremey from ErgonomicsHelp . Episode at a glance: Provide the ultimate employee experience You need to promote your services Add ways to provide value Stand out in your community Learn more about how we can get you to the to...
Dec 15, 2021•37 min
In case you missed their presentation at PPS 2021, we interviewed Marla Ranieri, DPT from BetterHealthcare to discuss the benefits of their platform and how it enables you to provide the best care as a private practice in this digital world. We got amazing feedback from owners all over the country from this conversation, so we wanted to bring this topic to our podcast audience! Take control of your patient experience using this proven technology. Episode at a glance: Evolve from the old school f...
Dec 08, 2021•16 min
Welcome to December! The key to any great leader’s success is a display of gratitude. Do you go to work every day ready to help others? Let’s take a step back and evaluate how we, as private practice owners, can best practice gratitude this holiday season (and all year round!) Episode at a glance: Get education in advance of the challenges List what you’re grateful for Address people first, systems second, standards third Be a community leader Ask about personal and professional goals during int...
Dec 01, 2021•30 min
Let’s move into part 2 of the Big Boom that we’ve experienced after PPS 2021. We talked to some people who may have been holding themselves back from making the right decisions due to being risk-averse. You have to get back to your purpose and ideal scene in private practice. Let’s step into the new paradigm and take an honest look at what’s coming in physical therapy private practice. Episode at a glance: Don’t forget the “work” in work-life balance Let’s collaborate, not compete (Brian mention...
Nov 24, 2021•29 min
As we’re coming off of PPS 2021, we have all of the questions and concerns that we heard from practice owners that we connected with fresh in our minds. Let’s address them and learn how to make a difference in your practice. 2019 isn’t coming back, it’s time for a reset. Are you ready for 2022? Episode at a glance: Be the practice owner that happens to be a physical therapist, not the other way around Tighten down on your staff training Avoid micromanagement Reevaluate your patient schedule for ...
Nov 17, 2021•43 min
Here we are at the APTA’s Private Practice Section annual conference in Dallas, Texas! We have a quick podcast for you straight from PPS 2021 sharing our excitement to be here, all the great ways we’ll be participating and the importance of being a member of this incredible community. If you’re here at PPS, come connect with MEG at one of our various events, and if not, then you can follow along with us on social media ! Episode at a glance: Get excited for all the ways we’ll be engaging at PPS ...
Nov 10, 2021•15 min
Have you been struggling to hire staff recently? Let’s take a deeper look at the problem, and how to solve it. In this episode we pull data from the U.S. Bureau of Labor Statistics to share the bigger picture of what is happening and why (additional resources shared below). We have to acknowledge the culture shift that we’ve seen post pandemic and evaluate what is going on in our labor market today. Episode at a glance: You need to change your recruiting approach Offer personal and professional ...
Nov 03, 2021•37 min
With Halloween right around the corner, we want to help reduce the fear of the nightmare that follows a Compliance violation. These are scary and threaten to sink a small practice, even if the violation was completely by accident. Don’t be at the mercy of what you don’t know - learn how to stay on top of the regulations to protect yourself in private practice! Episode at a glance: Your Compliance program must be customized per practice Defend yourself as a small business owner Contact Vikram at ...
Oct 27, 2021•19 min
This week we are so excited to invite Jason Waz, PT from NeuPTTech back to our podcast. First and foremost a private practice owner, Jason was the first one to trial and test the Neubie E-Stim technology. Not only does this tech change lives in a big way, but it will set your practice way out from the crowd. Don’t keep running your practice like it’s the 1990’s! Episode at a glance: The biggest challenge right now is staffing; The second biggest is having an office differentiator Why is it impor...
Oct 20, 2021•53 min
Did you know that October is National Physical Therapy month? And did you further know that this is the 100th anniversary of the APTA (American Physical Therapy Association)? Now is a great time to take pride in the amazing work that PT’s do for the betterment of people every day, and to find ways that you can engage with our powerful community. Episode at a glance: Consider joining the APTA community Attend the annual meetings - it’s worth it Don’t assume that you know all there is to know Add ...
Oct 13, 2021•23 min
Let’s align on what life is like for a new grad coming out of school today. It’s important that you look to start your career with a clinic that has an emphasis on education (practice owners, take notes). Tune in to learn where to start when taking on your first full-time clinical role. Episode at a glance: Hone your skills Be wary of huge money offers Look for professional enhancement opportunities Be ready to exchange in abundance Look at the clinic's Standard Operating Procedures and policies...
Oct 06, 2021•36 min
How do you market for doctor referrals versus to patients of physical therapy? Where are the majority of your patients coming from? Learn different strategies of how to maximize your approach to getting your good deeds well known in the community. Episode at a glance: Drop off a physician information pack Foster your relationships with physicians Communicate how you’re different Promote your quality control measures Promote your clinical efficiency Have a genuine elevator pitch Put out education...
Sep 29, 2021•31 min
Brian read a great article by Donald Sull titled “Why Good Companies Go Bad” and it got him thinking: how does this apply to physical therapy private practice? Thus he was inspired for this podcast - tune in to learn how these principles apply and how to avoid stagnation in the management of your practice. Episode at a glance: You can get stuck in a routine and innovation is lost Don’t hang onto people who shouldn’t be there Believe that you can do things differently Look at ways to advance your...
Sep 22, 2021•38 min
In the episode, Brian shares his list of things that he wished he had known when he was starting out in physical therapy private practice, and what he learned along the way. Find out how to do things the right way, the first time! Episode at a glance: Billing challenges: Understand contracting I would never do my own Credentialing now EMR systems & Billing software I didn’t understand what a clearinghouse was Compliance is a must Know how to do collections You ought to know all the Billing r...
Sep 15, 2021•38 min
Have you considered opening your own private practice? Did someone push you to make the decision (or try to dissuade you)? Are you chasing the money? There is a lot to consider, but you have to get back to your purpose. Get educated and learn what you can expect in starting up. Episode at a glance: Out-create yesterday Don’t play other people’s games It’s what you don’t know that will hold you back Practice ownership is a marathon, not a sprint You have to spend money to make money Check out our...
Sep 08, 2021•38 min
It’s time to change your approach to hiring skilled personnel. Make sure they align with your company goals, understand their products, and aren’t in it to just exchange time for money. Tune in for more tips! Episode at a glance: Be transparent Play an infinite game Have them understand their products Train them on how to be a good employee first Get your onboarding consistent with a Learning Management System Be a career, not just a job, through skill enhancement Think in future terms Learn mor...
Sep 01, 2021•38 min
What is a Patient Care Representative? Why should you have one? Learn how to spot, hire and onboard this key member of your team - along with their responsibilities and products to elevate your practice to the next level. Episode at a glance: They attract more people to your practice They enrich the lives of the people in your community and organization Enhance patient advocacy Check out our NEW Packages & Pricing in MEG Academy!...
Aug 25, 2021•34 min
The definition of success may vary, but there are some common denominators among entrepreneurs. Brian takes us back in time for a casual conversation about what freedom is, and how that applies to autonomy in private practice. Episode at a glance: Don’t agree with other people’s considerations Don’t be afraid to skin your knees Don’t play other people’s games Create the ideal structure Know how to confront and communicate Learn how to plan and program Check out our NEW Packages & Pricing in ...
Aug 18, 2021•30 min
Are you ready to grab the steering wheel of your future? Let’s talk about how to evaluate your funding options that best meet the needs of your startup and private practice ideal scene. Let us help you navigate the challenges before you hit them! Episode at a glance: Master your emotional connection to money Ditch the DIY attitude! Check out PT United Don’t go for a commercial interest loan Learn how to play the SBA loan game Don’t run your business like you run your household Leverage other peo...
Aug 11, 2021•21 min
Our purpose is to enable you to make changes in your life so you can live the life that you want and deserve. Everything you invested to become a good clinician does not translate into being a good CEO. Even professional athletes have coaches - get your professional enhancement training to start your practice the right way, the first time! Episode at a glance: What’s your ideal scene? Be someone people can know, like and trust Operate with modern technology Optimize a consistent onboarding proce...
Aug 04, 2021•37 min
Whether you have 2 clinics or 200 clinics, there are certain systems that need to be in place if you want a well-run organization. Speaking of structure, welcome to our shorter podcast format! This approach to structure has proven success in the business world - learn how to apply it to your physical therapy private practice, today! Episode at a glance: You need a leader over each division Enable your staff Have defined command channels Know what your new employees need and want Define posts, ha...
Jul 28, 2021•21 min
We start with a recap of who we are and what we do here at MEG. Is your front desk a bit of an unstable, revolving door? Learn how to start with yourself and properly manage the best people through processes and products in this episode! Episode at a glance: Do not try to manage personnel “on the fly” Bring about agreement Hire people who take pride in their work Don’t manage by personality Develop front desk skills through role play, drills, etc Be your employee's coach (or have an LMS!) Schedu...
Jul 21, 2021•38 min
