444: Stress Testing Your Business, How to Learn From the Busy Times

How did your business hold up during the recent busy period? If you found yourself pulling your hair out, with multiple things falling through the cracks and your systems breaking, you're not alone! Stress testing your business comes in the form of tackling more visits than you typically do. It allows us to see where our existing systems and policies fall down so we improve for next time! We break down 4 areas that commonly buckle under heavy business, questions to ask yourself to assess how you did, and ways to improve before the next busy time!

Main topics:

• What is stress testing?

• 4 key areas to assess

• Questions to ask yourself

• Ways to improve

Main takeaway: The common underlying factor is almost always lack of time. So, before your next busy period, decide how you'll use your limited time to make the most of your systems and processes!

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