360: When You Want to Remove a Service

Pet Sitter Confessional

Feb 13, 2023•30 min•Ep. 360

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Episode description

How do you know it's time to remove a service you currently offer? Sometimes you find yourself no longer in love with a particular service. It may be massively popular, or just a massive headache, but it's time for a change. We walk through how, over the course of a year, we planned and removed a major service from our business. We give some of the lessons we learned and some points to help make it as easy as possible.

Main topics

Why we changed our services
Explain the advantages
Smooth the transition
Set your expectations

Main takeaway: At the end of the day, the services you offer should all align with your mission.

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