288: What to do When a Client Disagrees with Your Business Decision
Episode description
Summary Have you raised prices, brought on staff, made a policy change, and a client disagreed with the decision you made? Whether a new client or an existing client, it will happen eventually. It can be tough to get negative feedback on our businesses, so how do we properly (and professionally) handle it? We discuss the options and how to keep your business moving forward. Plus, Natasha O'Banion answers, "How do I break bad habits in business?"
Main topics:
- When will client's disagree?
- Don't assume the intentions
- Two feedback reactions
- Sticking to the facts
- Ask a Business Coach
Main takeaway: You don't need to justify your business decisions, but know your policies and WHY you have them.
Links: [Episode 241: Handling Conflict in Business](www.petsitterconfessional.com/episodes/241)
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Full show notes and transcript
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