162: Client Education

Pet Sitter Confessional

Mar 22, 2021•29 min•Ep. 162

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Episode description

Summary Did you know you're an educator? As a pet care professional, you're perfectly positioned to educate your community on being awesome pet parents. We're also able to educate our clients on the range of pet care service options and the problems they solve. We discuss the importance of first educating ourselves and how to be supporting and loving to the clients we may disagree with. Natasha O'Banion answers, "How do I sell myself better?"

Topics on this episode:

Seeing ourselves as educators
Be a resource
Overcoming the 'default'
Ask a Pet Biz Coach with Natasha O'Banion

Main takeaway: Being a resource to your clients and community means being an educator and advocating for the pets.

Full show notes and transcript