083- Customer Reviews
Episode description
Check out Start. Scale. Sail. and use PSC20 for 15% off.
Topics on this episode:
Our recent 1-Star Review
Why have reviews available to the public?
Where do you put them?
How do you ask for them?
The three kinds of people that leave reviews
What if you get a bad one?
Types of "bad reviews"
The three things you can do about it
The three things you shouldn't do
How to respond to positive feedback and praise
Ask a Pet Business Coach with Natasha O'Banion
Main take away? Remember to breathe and never react or respond out of anger or frustration. Bad reviews are part of this business and we all have to learn to roll with them as they come.
Links:
Check out Start. Scale. Sail. and use PSC20 for 15% off.
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