Why Your Brand Isn’t Growing (and How to Fix It) - podcast episode cover

Why Your Brand Isn’t Growing (and How to Fix It)

Nov 26, 202513 min
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Episode description

John Sampogna, CEO of modern advertising agency Wondersauce, joins Nadia Atwal to break down what it really means to accelerate a business in today’s saturated and fast-changing digital world. With over 15 years in digital marketing and a client roster that includes Subway, Scott’s, and Brookfield, John shares why most companies are doing brand-building backward—and how to fix it.

Key Discussion Points:
  • What Business Acceleration Actually Means:
  • John defines business acceleration not as a buzzword, but as the custom process of helping each business grow through a unique mix of creative, tech, and media—because “no two businesses are the same.”
  • Why Performance Marketing Alone Isn’t Enough Anymore:
  • Brands have become over-reliant on short-term, performance-driven marketing strategies. John explains why brand building needs a longer-term strategy focused on storytelling, trust, and a diversified media mix.
  • Mindset Is the Strategy:
  • Sampogna emphasizes building a strategy you can trust and stick to, helping clients avoid panic pivots two weeks into campaigns. He urges brands to prioritize brand awareness early—even if sales are slow at the start.
  • B2B vs B2C Is a Myth:
  • John believes the lines between business and consumer marketing have blurred. Whether you’re selling software or sneakers, you’re targeting the same people across the same platforms—so your messaging must adapt accordingly.
  • The Wondersauce “Secret Sauce”:
  • The agency’s strength lies in anticipating shifts in human behavior and designing strategies around them. Their holistic approach blends platform optimization, content creation, and diversified paid strategy to future-proof brands.
  • The Role of Influencers Today:
  • According to John, influencer marketing is no longer optional—it’s a baseline tactic. Whether through macro creators or niche micro-influencers, brands must plug into the creator economy with consistency and relevance.
  • Where Wondersauce Is Headed in 2026:
  • With the rise of AI and experiential commerce, John is excited about the creative possibilities. He sees a future where shopping merges real and digital experiences—tailored, personalized, and immersive.
Takeaways:
  • Building a brand is not a plug-and-play formula—it’s a custom journey.
  • Performance marketing must be balanced with storytelling and top-of-funnel awareness.
  • Marketing in today’s world means understanding where culture, platforms, and people are heading.
  • The future of consumer experience lies at the intersection of AI, personalization, and creativity.

Closing Thoughts:

John Sampogna reminds us that the future of advertising isn’t about chasing quick wins—it’s about designing memorable, strategic experiences that build trust and scale over time. His message: stop over-optimizing and start building something people actually care about.

Transcript

[SPEAKER_01]: Welcome to the show, I'm your host Nadia Atwal. [SPEAKER_01]: Today, it's all about business acceleration. [SPEAKER_01]: I have an expert for that matter. [SPEAKER_01]: Welcome to the show, John Sampania. [SPEAKER_00]: Thanks for having me. [SPEAKER_01]: John, tell us a little bit about what is business acceleration? [SPEAKER_01]: How can I envision it? [SPEAKER_01]: Because it's not your usual marketing strategy.

[SPEAKER_00]: In simple terms, it just means growing a business, whether that's expanding it into a new audience. [SPEAKER_00]: or quite literally growing the revenue year over a year, but in simple terms, for me, it's always about understanding as someone who provides services to brands that no two businesses are the same.

[SPEAKER_00]: You're going to encounter different business challenges, different customers, and at the end of the day, different levers you can pull from a tactical standpoint to actually accelerate that business. [SPEAKER_01]: Well, it has an eyes ring to it, but how exactly do you go about it? [SPEAKER_01]: What sets you apart from other companies that try to help businesses? [SPEAKER_00]: For me, it's understanding that the internet has, in my opinion, gotten smaller and smaller.

[SPEAKER_00]: Even though the perception is that it's getting bigger and bigger. [SPEAKER_00]: And when I mean smaller and smaller, it's this idea that the way consumers interact with things, no one really can tell the differences between like a media tactic, paid an earned, a creative idea, or the use of technology and meaning like building product.

[SPEAKER_00]: So for me, it's being able to advise clients on where the internet is going and helping them [SPEAKER_00]: prescribe and build a brand that's going to reach their consumers in a really interesting way. [SPEAKER_00]: So it's really being able to balance creative tech and media very fluidly to prescribe a set of tactics that will ultimately help grow the brand. [SPEAKER_01]: So obviously creative media and technology all these things that all need to work hand in hand.

[SPEAKER_01]: How do you go about it? [SPEAKER_01]: Like give us an example of a client where you successfully [SPEAKER_01]: put this together into a mission that showed real results. [SPEAKER_00]: I guess it depends on the type of business, but I think we're exiting this phase of kind of like everything being performance marketing. [SPEAKER_00]: In the sense that people became really comfortable speaking about customer acquisition costs return on ad spend.

[SPEAKER_00]: And it's become this formulaic thing where you expect [SPEAKER_00]: you put money in and money immediately comes out and they could cut down a way now very cookie cutter like everyone's running a very similar version of a marketing strategy and what's funny is I think that brands have lost sight of the [SPEAKER_00]: General idea of what building brands actually is, which is that over the long term, you shouldn't have to pay for every single customer experience.

[SPEAKER_00]: So for us a lot of times, it's helping our brand partners diversify their media mix. [SPEAKER_00]: So there aren't so reliant on paid channels. [SPEAKER_00]: And what that really looks like is focusing more on the traditional brand building tactics where we're able to tell [SPEAKER_00]: more longer-form stories and things that you might not know if they're impactful and successful until you look back over the course of 12 months.

[SPEAKER_00]: So it's kind of helping brands get out of the immediacy of performance marketing and into more, you know, the diverse funnel. [SPEAKER_00]: That way, you know, we always talk about mid to lower funnel and top of funnel, but it's one of those things where you kind of have to like balance all of these tactics and we help brands get there.

[SPEAKER_01]: Well, I believe in an era where a lot of businesses are under pressure to perform fast and there's also certain mindset required when you're working with companies. [SPEAKER_01]: What are you teaching them with regards to mindset and how to basically be best prepared for the market that is ever changing and sometimes so rapidly? [SPEAKER_00]: The good news is there's always going to be someone that is spending way more than you and way less than you.

[SPEAKER_00]: So I think that when you understand that as a basic principle, it is a good kind of mindset trick. [SPEAKER_00]: So when we're building out plans, for me it's all about [SPEAKER_00]: trust in the plan and not string from that plan one or two weeks in. [SPEAKER_00]: So if we go into a situation, we basically say, okay, we're launching this business and the goal for the first 90 days is 100% bread awareness. [SPEAKER_00]: No one knows who you are.

[SPEAKER_00]: We have a general idea of who your customer is, but we want to validate a lot of stuff. [SPEAKER_00]: And ultimately, we need to build market share. [SPEAKER_00]: So sales are [SPEAKER_00]: that's the plan. [SPEAKER_01]: So you basically have a PR approach there because that's what I think sometimes businesses are mixing up. [SPEAKER_01]: They do need the marketing, but they also need the PR for credibility building for brand awareness.

[SPEAKER_01]: So it's kind of like a parallel street that you are pursuing. [SPEAKER_00]: Yes, and for me like brand awareness, the ideas that like if we're going to say the first 60 days are all going to about brand awareness, [SPEAKER_00]: I want to basically sit down with the clients and say, like, what budget amount will allow you to sleep at night? [SPEAKER_00]: So two weeks into the plan, you don't immediately say, like, we need to pivot.

[SPEAKER_00]: And we need to start, you know, converting immediately. [SPEAKER_00]: Because that's going to kind of ruin a lot of things. [SPEAKER_00]: So for me, it's really around building a plan. [SPEAKER_00]: You can trust and go through with. [SPEAKER_00]: And yes, we can test, we can iterate, we can tweak things, we can optimize and, you know, pivot, of course. [SPEAKER_00]: you don't want to be reacting from a position of panic early on.

[SPEAKER_00]: So whatever you can do to basically understand from a mindset perspective that, you know, as long as you're within the realm of, you know, realistic expectations for the cost of doing business to operate, you're always going to have people spending less and way more than you. [SPEAKER_00]: So do what makes you comfortable and stick to the plan.

[SPEAKER_01]: Have you noticed great changes regarding companies that used to be a lot of B2B and now are choosing the path of B2C directly to the customer? [SPEAKER_01]: Like even big brands, they're suddenly realizing we go directly to the customer, we're not so interested anymore, just getting into the big stores. [SPEAKER_00]: Yeah, I mean, I laugh because like I've been saying for a long time, like I don't really understand.

[SPEAKER_00]: the difference between B to B and B to C in the modern world, right? [SPEAKER_00]: Like we all consume the same media mix on a daily basis, right? [SPEAKER_00]: We're on Instagram and TikTok and LinkedIn. [SPEAKER_00]: We watch the same stuff on streaming services.

[SPEAKER_00]: The only thing that's like live and concurrent that we all watch together really is like, [SPEAKER_00]: big moments like sporting events and maybe some larger cultural things but in the on demand economy there's very few of those things now. [SPEAKER_00]: So if we're all consuming the same types of things on the same channels then if you know you're marketing to the same person on Tuesday then you're marketing the same person on the weekend.

[SPEAKER_00]: So it isn't like, okay, on Saturday I'm only consuming B2C content and then on Tuesday I'm locked into my B2B mix. [SPEAKER_00]: It's all mixed. [SPEAKER_00]: So yeah, I think there's a huge opportunity for traditional B2B marketers to go B2C because You know, the media mix is completely You know, shake that [SPEAKER_01]: Now, your company's name is Wanda Sauce. [SPEAKER_01]: The first thing that I thought is, okay, there's somebody who has the secret sauce.

[SPEAKER_01]: It is so good that it's actually America. [SPEAKER_01]: So what is it with Wanda Sauce? [SPEAKER_01]: What is the special secret sauce of your company? [SPEAKER_00]: Secret sauce of the agency is really understanding where human behavior is going and making sure that our brand partners are [SPEAKER_00]: best suited to reach their customers in a way that will resonate and ultimately help them along their growth path. [SPEAKER_00]: So for us, it's always been a mix of three things.

[SPEAKER_00]: It's on the build side. [SPEAKER_00]: It's making sure your own properties, your websites, your app, your e-commerce experiences are [SPEAKER_00]: Optimized and built for the future so you can convert on them from a creative standpoint.

[SPEAKER_00]: It's ensuring that It is a mix of what's working today, which is a mix of You know brand creative and influence and content creation and how that all lives together to drive earned and and paid opportunities And then ultimately a diversified paid strategy.

[SPEAKER_00]: So it's a mix of all those things and understanding that some clients are gonna need a little bit more of one or all three [SPEAKER_00]: of all three of them, but it's helping clients along this path and ensuring that they're set up the future. [SPEAKER_01]: Also very interested in your take of the power, the punch of using influences. [SPEAKER_01]: Has that changed over the years? [SPEAKER_01]: Is it still as strong as it used to be?

[SPEAKER_01]: Or does it just simply depend on whom and how you're using the person? [SPEAKER_00]: I think it's it's just like an always on tactic at this point.

[SPEAKER_00]: It's it's proven to work and whether it's a huge influencer play with someone with a ton of cloud and reach or a bunch of micro influencers who are serving a niche that you kind of like recycle through one a monthly basis or even taking a pure creator route where you're just pretty from people who are amazing at creating content for the internet and understand

[SPEAKER_00]: either a channel that they know how to activate on or how to resonate with a very specific group of people, it's a tried-and-true marketing tactic that I think 90% of brands need to tap into and become really good at doing it on a week-to-week basis and understanding how their brand organically fits within that creator economy, that influencer economy.

[SPEAKER_01]: very insightful and 2026, what are you planning for yourself, your company, what's on the menu, what are you expecting to do in terms of scaling your own business? [SPEAKER_00]: Well, I think like everyone, it's trying to keep pace with the rate of change and everything that AI is bringing to the table. [SPEAKER_00]: I think I wasn't old enough to be working in the mid-90s when the internet was working its way into office culture.

[SPEAKER_00]: But I imagine that we're about to see a really dynamic few years of change [SPEAKER_00]: and it's going to be really exciting to harness the power of this technology to do incredibly creative and strategic things. [SPEAKER_00]: I think that so many people talk about the efficiency that it will bring and I don't need to talk about that. [SPEAKER_00]: It's pretty well documented.

[SPEAKER_00]: I think on the creative side and on the [SPEAKER_00]: idea of like seeing things for the first time. [SPEAKER_00]: I think we're going to see a bunch of interesting things like what does the future of news and shopping and all of these things look like again. [SPEAKER_00]: And I think it's going to be really cool. [SPEAKER_00]: I was talking to someone recently about how

[SPEAKER_00]: You know, we all remember what it's like to shop in stores and then it was like getting familiar with shopping on the internet and then it's this idea of both and I think we're about to see like what does the next version of that look and feel like and it's going to be radically different and I hope we start to see people testing some very experimental use cases of that as soon as next year which I'm excited to kind of jump into.

[SPEAKER_01]: Yeah, we as New Yorkers, we are kind of a difficult costume on one hand. [SPEAKER_01]: We want the real experience, but we don't want to go physically shopping anymore. [SPEAKER_00]: Yes, for the tourists.

[SPEAKER_00]: That's where I think AI is actually going to present the opportunity, because for the first time, I think you'll be able to sit under couch and shop for a winter wardrobe and see exactly how you will look in all of this stuff, [SPEAKER_00]: and then you could be the model on this website. [SPEAKER_00]: You're exact proportions and everything like that.

[SPEAKER_00]: And I think it's going to be one of those things where shopping on the internet could be either really efficient or it could be like something you poor glass of wine and it's like incredibly experiential. [SPEAKER_00]: So I think we're in for some fun over the next few years. [SPEAKER_01]: Exciting times ahead and was lovely having you here in the studio. [SPEAKER_01]: I hope you see as again would have really got to follow your journey.

[SPEAKER_01]: And yeah as a fellow New Yorker, I would say we're always up to speed anyway, right? [SPEAKER_01]: Always on the floor front. [SPEAKER_00]: And thanks for having me. [SPEAKER_01]: Great having you, John. [SPEAKER_01]: Take care. [SPEAKER_01]: There was another episode. [SPEAKER_01]: Join us again next time.

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