A Look at the Top Trends for Customer Service in 2014 with Forrester's Kate Leggett - podcast episode cover

A Look at the Top Trends for Customer Service in 2014 with Forrester's Kate Leggett

Pega Resources - Podcasts
Feb 05, 2014
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Episode description

Forrester’s Kate Leggett highlights significant trends for organizations to leverage in 2014.
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A Look at the Top Trends for Customer Service in 2014 with Forrester's Kate Leggett | Pega Resources - Podcasts - Listen or read transcript on Metacast