Episode 122 - Maximizing Authorization Rates and More - Jeanne DeWitt, Stripe

Payment authorization rates are a theme we return to regularly on Payments on Fire® because they matter so much to merchants, issues, and the payment providers in between. If a big issuer declines more transactions than its peers, the merchant and the issuer, in fact, leave money on the table. The merchant loses sales. The issuer loses interchange revenue.

In this episode, we speak with Stripe’s Jeanne DeWitt, head of revenue and growth for the Americas, for a deep look into how her company maximizes AUTH rates for itself and its hundreds of thousands of sellers. We discuss COVID-19’s impact and some of the creative responses to it. We also address Stripe’s maturation into an enterprise provider, at enterprise orgnization, and wrap with a look ahead at the future shape of the payments industry.