Measuring Payroll Performance: Part 2 - New KPIs and Benchmarks

How do companies adopt more useful measurements for their payroll process? As our panel discussion continues, participants consider five new performance indicators for payroll: first-time approval rate, data input issues, calendar length, supplemental impact, and issues per 1K payslips. The discussion also covers the benefits of each KPI and ways companies can use them to gain a complete view of the payroll process. Plus, the experts offer their advice for companies and payroll professionals looking to deploy the new KPIs within their organization.