PTB 310: Dealing with feedback that is not well received

Wouldn't it be nice if everyone was open to feedback, thankful for the insight, and then acted on the information in an impactful way? Leadership certainly would be easier, but unfortunately, that's not the reality that the majority of us face when giving feedback to teams.  People come with various levels of baggage and history that impact how they receive feedback. Some cry, some yell, and others try to avoid it altogether.

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