PartsCast

A feast for the ears! PartsCast is a rotating menu featuring the foodservice industry’s thought leaders and experts, serving up fresh insights. Topics may include what’s new in technology, tips and tricks to get the most out of your equipment, manufacturer product info and, of course, real OEM parts. With the help of the Parts Town team, satisfy your appetite for all things foodservice related as you take a bite out of every episode.

Last refreshed: July 16th, 2025 at 7:26 AM ⓘ

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Episodes

Alexa, Send Me All the Parts I Need: How Amazon is Changing the Face of the Foodservice Industry

This week, Erik Koenig, Heritage Foodservice Group VP of Strategic Marketing and Product Content, discusses how Amazon is disrupting the foodservice and aftermarket industries and breaks down the roles data, relationships and innovation play today and in the future.

Sep 06, 2019•28 min•Season 1Ep. 5

The Eye of the Hurricane: Ensuring Your Equipment Is Ready to Weather the Storm

Dan Parsenow, Regional Sales Manager, from Polar King and Jim Thorpe, Branch Manager-New Orleans, from Heritage Service Group join the Heritage Partscast to discuss how to ensure you’re ready for hurricanes. The team breaks down what you need to think about before the storm hits, from emergency power to putting together a disaster plan to minimize loss and risk. There are many moving parts; be sure you’re not forgetting any of them!

Aug 30, 2019•20 min•Season 1Ep. 4

Creating a Kitchen That Really Cooks: Integrating Flexible Products and Processes into Your Kitchen

Giacomo Paccione, Category Manager from Electrolux Professional breaks down how to build a flexible kitchen for your business that celebrates trends, greets the new diner and prepares everything they want as efficiently and deliciously as possible.

Aug 23, 2019•17 min•Season 1Ep. 3

Special Edition: CFESA’S Views on the State of Hiring Techs in the Foodservice Industry

Listen in as our foodservice roundtable, comprised of CFESA leadership, discusses all things food service hiring and training, from attracting and retaining top tech talent to how to approach the educational requirements needed to set techs up for a lifetime of success.

Aug 15, 2019•44 min•Season 1Ep. 2

Talking Cool with Beverage Air

It’s Hot Outside! How is your refrigeration equipment holding up in the hot weather? Refrigeration and Foodservice trends with Erica Motes of Beverage Air.

Aug 08, 2019•14 min•Season 1Ep. 1

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