When to Step in and When to Support from the Sidelines

A mom wants to know how to help her son fix his bully situation. Should she/dad step in? Or is there a way to empower her son to handle it on his own and let them know he won't be a victim? It's often hard to know when we are overstepping and taking away an opportunity for our child to handle situations for themselves and when it's a good idea to step in and guide in a bigger way. I give my feedback on this situation, and talk about bullying on a deeper level, how to talk to kids about it and lessons we can all learn when our kids are faced with some unfortunate life challenges.