48: The Trouble with Accessibility Overlays

Traditionally, making web sites accessible to all began with coding pages to follow established standards from the W3C. Developers can also go further to support screen reader users, people with low vision, cognitive disabilities, ADHD and more. Now, AI has been applied to this task in the form of server-side software called accessibility overlays. But while these overlays promise turnkey protection from lawsuits, many people with disabilities say they do not deliver accessibility, and sometimes compromise it.