20: "36 Seconds That Changed Everything: How The iPhone Learned To Talk"

From the moment Steve Jobs announced it in 2007, anticipation for the first iPhone was off the charts. And when it shipped? Customers lined up around their local Apple stores; some arriving days before the phones could be bought. But the hype and hysteria left one group of cell phone users out – if you had a disability, the new hotness was just a cold, unresponsive rectangle of plastic and glass. This is the story of how that changed in June of 2009, and what it has meant to people who are blind, have a hearing disability, or experience motor delays. This is the story of iPhone accessibility.