Clean Data and Creating a CRM Implementation Practice

We talk to Dave Scilabro, Chief Growth Officer at harvestROI. Dave digs deep into CRM implementation. He walks us through his team's choice to focus more on CRM implementation as a service. We talk through his team’s definition and approach to systems implementation or migrating between systems, data and its role in successful implementation, how he ensures clean data when rolling out a new system, and the role data plays in enabling departmental handoffs.