Leveraging Individualized, Mobile Experiences to Drive Member/Patient Engagement at Scale with Dan Sweeney, the VP at Relay Network - podcast episode cover

Leveraging Individualized, Mobile Experiences to Drive Member/Patient Engagement at Scale with Dan Sweeney, the VP at Relay Network

Dec 23, 202020 min
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Episode description

Are you ready to take the next step to improve your customer experience? In this episode, we are excited to host Dan Sweeney, the VP at Relay Network. Dan discusses how his company leverages innovation to create a personalized and frictionless customer experience. Relay developed a private and secure digital connectivity on smart devices so your customers have the hyper-personalized content and services when they need it. Dan also talks about how Relay can improve business outcomes and cites great examples and analogies so we can better understand the concept of elevating the customer experience. He also shares challenges, insights, and things he's excited about. We've really enjoyed our interview with Dan and we learned new things about customer experience. We hope you do, too! Click this link for the show notes, transcript and resources: outcomesrocket.health
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