Howard Klemm – AI, Digital Lenses, and Patient Satisfaction
Episode description
Howard Klemm is a pioneer in the field of coating technology. With his expertise, he has significantly improved anti-reflective coatings and blue filters, making a huge difference for patients wearing minus lenses. His work, combined with digital surfacing technology, has eliminated peripheral blur and provided patients with a wider field of view.
Howard Klemm delve into the evolving landscape of optometry, touching upon topics like the impact of time usage on profits, patient care, advancements in lens technology, and the growing trend of online eyewear purchases. With a focus on enhancing profitability and patient satisfaction, this episode offers valuable insights for aspiring and established opticians alike.
Key Takeaways:
- The impact of time usage on profitability.
- Emphasis on patient care and loyalty.
- Evolution of lens technology.
Connect with Howard Klemm:
Website: www.katzeneye.com
Timestamps
04:01 Support for coatings on kids' eyewear.
07:16 Uninformed guy faces job replacement by AI.
12:45 Improved patient experience and expanded services.
14:34 Home, commute, hobbies, after-work routine recommendations.
19:04 New opticians association in PA expanding.
22:58 Associations are important for mentorship and learning.
25:59 New eye products constantly appear for assessment.
32:28 Remote frame styling in dispensaries is a win-win.
Talk with Peter Precht: www.eyecclearly.com