00:00 Introduction 06:10 Transitioning to FinTech: Highbeam 14:49 Navigating Retail and E-commerce 20:57 The Future of Consumer Brands and AI 33:58 The Pros and Cons of Opening Physical Stores 41:54 Finding the Right Retail Locations 47:46 The Importance of Data in Business 51:25 Lessons from High-End Retail Experiences 01:02:35 Understanding Market Differences: Canada vs. U.S. 01:11:19 The Importance of Great Retail Staff 01:14:00 The Future of Retail: Who Will Survive? 01:21:14 The Challenge o...
Mar 05, 2025•2 hr 31 min•Season 1Ep. 99
00:00 Introduction 03:12 The Impact of Chargebacks on Businesses 08:57 The Nature of Chargeback Fraud 11:53 Strategies for Preventing Chargebacks 18:03 Building a Robust Data Infrastructure 35:07 Evaluating Technology Investments 40:12 Personal Branding and Business Identity 44:16 Cross-Company Networking for Leaders 48:20 Understanding Lifetime Value (LTV) in Business 54:50 The Uncertainty of Future Consumer Behavior 58:04 The Impact of Disruption on Business Models 01:06:55 Innovating Product ...
Feb 26, 2025•2 hr 46 min•Season 1Ep. 98
00:00 Introduction 03:08 The Science of Consumer Brands 05:57 Transition from Academia to Entrepreneurship 12:08 Launching a Science-Backed Beauty Brand 14:53 Acquisition and the Future of Beauty Brands 17:46 The Scientific Method in Entrepreneurship 21:04 Data-Driven Decision Making in E-commerce 24:05 Evan's New Venture in Allergy Solutions 36:07 Understanding the Market for Cat Allergy Solutions 39:57 Exploring Product Development and Pricing Strategies 44:52 Building a Lasting Brand: Les...
Feb 19, 2025•1 hr 12 min•Season 1Ep. 97
00:00 Introduction and Sponsorships 01:51 Navigating Natural Disasters and Personal Experiences 04:06 Transitioning to the Cannabis Industry 09:50 Challenges in the Cannabis Business 14:04 The Shift to Short Form Content Creation 20:08 The Rise of Short Form Video 26:06 Building a Community Through Content 29:59 The Value of Authentic Content Creation 36:45 Balancing Depth and Breadth in Content Creation 43:10 The Nuances of Selling Information and Courses 51:20 The Importance of Data in Busines...
Feb 18, 2025•1 hr 14 min•Season 1Ep. 96
00:00 Introduction 02:25 Understanding the Impact of Tariffs on Trade 05:43 The Reality of Tariffs: Perspectives from the Ground 09:25 Fentanyl Crisis: A National Security Concern 12:35 The Political Landscape: Canada vs. U.S. Tariff Strategies 17:50 Negotiation Tactics: The Art of the Deal 21:34 Manufacturing Decisions: The U.S. vs. Canada 25:55 The Future of Trade: E-commerce and Supply Chain Dynamics 36:21 Navigating Tariffs and Trade Regulations 39:07 The Impact of E-commerce on Domestic Sel...
Feb 07, 2025•1 hr 12 min•Season 1Ep. 95
00:00 Introduction 02:03 The Importance of Effective Communication 04:01 Luxury Beliefs and Societal Challenges 09:47 Understanding Second and Third Order Effects 18:53 Time Management Strategies for Leaders 31:11 Data Management and Decision Making 35:48 Coaching and Developing Young Talent 39:30 The Power of Multiplication in Leadership 46:33 Investing in Human Capital 49:53 Agency Dynamics and Challenges 59:51 Understanding Product-Market Fit 01:09:50 Navigating Agency Relationships and Loyal...
Feb 05, 2025•1 hr 19 min•Season 1Ep. 94
00:00 Introduction 02:03 Cherene's Career Decisions and Work-Life Balance 05:47 Team Dynamics and Management Styles 13:21 Data Management and Decision Making 19:26 Building Effective Teams and Organizational Culture 31:06 Empowering Growth Through Inclusion 38:06 Building a Culture of Trust and Independence 47:23 The Journey of Personal and Professional Growth 57:02 Sustaining Success Through Adversity Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-...
Jan 29, 2025•1 hr 2 min•Season 1Ep. 93
00:00 Introduction 02:15 Insights from the ICR Conference 09:25 Market Sentiment and Tariffs 14:42 The Importance of Product Development 20:54 Shark Ninja's Unique Brand Strategy 25:51 Balancing OPEX and Future Investments 30:29 Consumer Sentiment and Growth Opportunities 38:54 Consumer Confidence and Market Trends 44:40 Mimetic Behavior in Business 49:27 The Importance of Independent Thinking 54:25 Data-Driven Decision Making 01:00:52 Optimism in American Economic Growth 01:06:05 Building R...
Jan 22, 2025•1 hr 17 min•Season 1Ep. 92
00:00 Introduction 02:26 Understanding the DTC SaaS Landscape 03:20 Brand Access: A Solution for Global Expansion 08:08 Passport: End-to-End Internationalization Solutions 12:21 Navigating Compliance in International Shipping19:15 Choosing the Right Partner for Global Sales 27:48 Breaking News: Acquisition Announcement 30:06 Navigating International Logistics Challenges 36:16 The Importance of Strategic Partnerships 42:49 Scaling Operations and Market Expansion 49:18 Future Trends in Global Trad...
Jan 15, 2025•1 hr 1 min•Season 1Ep. 91
00:00 Introduction 02:23 The Challenges of the DTC SaaS Landscape 05:09 Ben's Journey into Dentistry and Orthodontics 12:11 The Rise of Social Media in Dentistry 20:07 Building a Brand: The Bentist and TikTok Success 27:17 Transitioning from Employee to Entrepreneur 32:24 Innovative Business Model and Future Plans 34:44 Building a National Dental Brand 37:06 The Economics of Dental Practices 40:57 The Role of AI and Automation in Business 49:16 Deflationary Effects of AI on Industries 01:03:51 O...
Jan 08, 2025•1 hr 10 min•Season 1Ep. 90
00:00 Introduction 02:00 BK Beauty's Journey and Background 03:04 The Rise of TikTok Shops 10:03 The Mechanics of TikTok Shops and Its Impact 13:53 The Power of TikTok's Algorithm for Commerce 17:46 The Future of Social Shopping and Influencer Marketing 27:37 The Rise of Omni-Channel Marketing 30:51 The Impact of Subsidies on TikTok Shops 34:29 Navigating the Challenges of Live Streaming 38:46 The Future of YouTube Shopping 43:53 The Uncertain Future of TikTok 50:41 Building a Cloud of Economic ...
Jan 01, 2025•55 min•Season 1Ep. 89
00:00 End of Year Reflections and Planning 02:14 The DTC SaaS Landscape: Building to Serve 06:33 Year-End Recap and 2025 Planning 10:49 Budgeting and Forecasting for the New Year 14:33 Balancing Growth and Margins 22:37 Inventory Management and Strategic Decisions 31:23 Navigating Demand Planning and Market Share 41:02 Understanding Category Share and Market Dynamics 48:17 Identifying Growth Capacity and Leadership Challenges Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_...
Dec 26, 2024•1 hr 3 min•Season 1Ep. 88
00:00 Navigating the Evolving Landscape of E-commerce 07:45 The Impact of Regulatory Challenges on Business 17:13 The Future of TikTok and Its Implications for Marketing 29:57 The Digital Reformation: A Shift in Information Control 32:44 Impact of TikTok on Marketing Strategies 37:13 Meta's Performance and Advertising Challenges 41:44 Diversification in Advertising Spend 49:56 The Future of Advertising Platforms 55:02 Regulatory Changes in Pharmaceutical Advertising Operators Exclusive Slack: ht...
Dec 18, 2024•1 hr 6 min•Season 1Ep. 87
00:00 Introduction 04:03 Growth Metrics and Business Valuation 09:59 Launching New Ventures: Trevi's Journey 18:06 The Dynamics of Consumables vs. Hard Goods 26:06 Strategizing for Market Penetration 36:02 The Potential of High Adoption Rates 39:45 Valuing Business Performance and Product Extensions 43:03 Branding Strategies and Market Positioning 49:00 The Importance of Team Focus and Structure 51:25 Navigating Market Dynamics and Consumer Preferences 56:40 The Debate on Brand Integration vs. I...
Dec 11, 2024•1 hr 10 min•Season 1Ep. 86
00:00 Introduction 03:49 Staffing Solutions and Temporary Agencies 10:13 Exploring New Marketing Channels 20:01 Comparing AppLovin with Traditional Advertising 29:53 The Future of Advertising and Data Integration 31:34 Integrating SMS and Email Marketing 32:26 Exploring the Evolving Landscape of TV Advertising 34:50 Navigating TV Ad Spend and Creative Strategies 38:23 Understanding TV Ad Targeting and Placement 43:14 The Role of Trust in TV Advertising 46:54 The Unique Dynamics of TV as a Market...
Dec 04, 2024•1 hr 3 min
00:00 Introduction 06:13 Black Friday Week: Strategies and Expectations 09:12 The Dynamics of Wholesale vs. E-commerce 12:04 The Importance of Communication and Forecasting 14:58 Managing Fulfillment and Operations Effectively 18:10 The Role of Roadshows in Brand Awareness 21:02 The Debate on All-in-One Solutions in E-commerce 35:20 Navigating Forecasting Challenges 37:41 Crisis Management: Nightmares in Business 41:02 Cash Flow Management in Wholesale 44:20 De-risking Your Business 50:30 Levera...
Nov 26, 2024•1 hr 9 min•Season 1Ep. 84
Curtis Matsko, Founder of Portland Leather Goods. 00:00 Introduction 05:01 The Move to Mexico and Manufacturing Growth 11:14 The Evolution of Portland Leather 16:51 Marketing Strategy and Product Development 22:32 Supply Chain Control and Efficiency 28:52 Future Plans and Business Growth 32:14 Building a Competitive Supply Chain 35:10 The Importance of Quality Leather 38:05 The Vegan Leather Debate 41:42 Marketing as a Core Strategy 46:01 Managing Growth and Operations 51:43 Innovative Marketing...
Nov 20, 2024•1 hr 5 min•Season 1Ep. 83
00:00 Introduction 04:23 Post-Election Implications for Business 10:57 The Future of Manufacturing 18:23 Automation and Robotics in Production 24:45 Manufacturing Shifts and Domestic Assembly 32:41 The Future of Global Supply Chains 39:34 The Balance of Globalism and Nationalism 46:43 Consumer Optimism and the Future of Building Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Mike's Tweet: This is what the future of manufacturing l...
Nov 13, 2024•50 min•Season 1Ep. 82
00:00 Introduction 03:07 E-commerce Challenges and Event Insights 05:50 Principles and Personal Values in Business 09:11 The Role of Debt Financing 12:00 Understanding Debt vs. Equity 14:52 Navigating Amazon and Alternative Platforms 21:00 Debt Strategies for Growth 27:10 Debt and Business Strategy 36:29 Understanding Debt Recapitalization and Its Mechanics 39:45 Liquidity Options and Their Implications 42:30 Building Relationships with Banks for Credit 45:21 Types of Debt: From Merchant Cash Ad...
Nov 06, 2024•2 hr 41 min•Season 1Ep. 81
00:00 The Chaos of Entrepreneurship and Parenting 06:14 The Balancing Act of Family and Business 19:56 The Myth of Work-Life Balance 28:01 Creating Supportive Work Environments for Parents 30:58 Balancing Work and Family Life 35:28 The Role of Caregivers in the Workplace 38:51 Intentionality in Life Management 40:47 The Wave Model of Life Balance 44:54 Setting Boundaries at Work and Home 49:51 Empowering Others and Personal Agency 57:30 Scarcity and Focus in Life Management 01:01:41 The Complexi...
Oct 30, 2024•2 hr 33 min•Season 1Ep. 80
00:00 Introduction 06:01 Engagement with Sports Teams 09:49 Understanding Sports Audience Demographics 12:07 The Challenges of Sponsorships 15:49 Navigating College Sports and NIL Opportunities 19:57 The CEO Experience: Challenges and Responsibilities 23:50 The Pressure of Growth and Expectations 28:07 Managing People and Organizational Growth 31:50 The Complexity of Team Dynamics 35:05 Firing and Organizational Fit 35:35 Navigating Difficult Conversations as a CEO 39:15 The Hedonic Treadmill an...
Oct 23, 2024•1 hr 11 min•Season 1Ep. 79
00:00 Introduction 02:57 Leadership Retreats and Team Dynamics 05:53 Traveling for Business: The China Experience 09:04 Consumer Behavior Insights from Italy 11:48 Cultural Differences in Retail and Consumer Products 15:06 The Impact of American Brands Abroad 18:12 Navigating International Markets and Localization 23:56 Conclusion: The Future of Global E-commerce 38:10 Understanding Lululemon's Unique Market Position 41:03 Challenges of International Expansion 43:54 The Complexity of Diversifica...
Oct 16, 2024•1 hr 14 min•Season 1Ep. 78
00:00 Introduction 06:06 From Swords to Candy: The Pivot 12:49 Innovating in the Candy Market 20:55 Challenges of Retail vs. DTC 29:52 Navigating Cash Flow and Retail Relationships 39:02 The Importance of Product and Market Fit 49:16 Consumer Behavior and Market Trends Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA Powered By: Fulfil.io.https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. ...
Oct 09, 2024•1 hr•Season 1Ep. 77
00:00 Introduction 02:26 Understanding System One and System Two Thinking 18:28 The E-commerce Landscape: Current State and Future Predictions 39:31 Strategies for Q4: Optimism and Discounting 01:01:54 The Role of TikTok Shops in E-commerce 00:00 Introduction 02:26 Understanding System One and System Two Thinking 18:28 The E-commerce Landscape: Current State and Future Predictions 39:31 Strategies for Q4: Optimism and Discounting 01:01:54 The Role of TikTok Shops in E-commerce Sean's References ...
Oct 02, 2024•1 hr 6 min•Season 1Ep. 76
00:00 Introduction 01:25 The Power of Purpose in Attracting and Retaining Talent 08:04 Creating Focus and Guiding Decision-Making with Mission and Purpose 17:07 The Role of Margin in Fueling Positive Change 26:30 Authenticity and Trust in Communicating Purpose 30:23 Addressing Skepticism around Corporate Purpose 30:51 The Importance of a Clear and Focused Mission 38:17 Avoiding Mission Scope Creep 41:37 Balancing Mission and Diverse Perspectives 46:58 Endurance and Compounding Effects of Mission...
Sep 25, 2024•1 hr 1 min•Season 1Ep. 75
00:00 Introduction 02:04 Optimizing Supply Chain for Increased Profitability 08:01 Reducing Fulfillment Costs with a Better 3PL 10:51 Re-engineering Products to Eliminate Waste 14:39 Building Relationships with Suppliers for Cost Savings 20:04 The Power of Being Likeable in Business 21:31 Shrinkflation: A Profitability Hack 24:51 Finding the Optimal Price Point through Price Testing 28:58 Pricing Testing for Increased Profitability 30:23 The Power of Bundling 31:48 Optimizing Supply Chain and Sh...
Sep 18, 2024•57 min•Season 1Ep. 74
00:00 Introduction 07:24 The Viral Tweet and Perspectives on Wealth Advisors 15:21 Promise 1: Control 16:14 Promise 2: Exclusive Access to Investment Opportunities 24:25 Promise 3: Access to Events 25:49 Promise 4: New Financial Instruments 26:48 Promise 5: Safety 27:15 Conclusion and Importance for Entrepreneurs 28:13 Borrowing Against Non-Liquid Assets: Benefits and Risks 31:34 The Controversy of Taxing Unrealized Capital Gains 39:17 The Importance of Having a Clear Sense of Purpose 44:03 The ...
Sep 11, 2024•55 min•Season 1Ep. 73
00:00 Introduction 02:18 The Pros and Cons of Running Sweepstakes 10:09 The Impact of Sweepstakes on Revenue and Customer Engagement 13:30 Q4 Planning: Leveraging Gift-Giving for Increased Sales 18:16 TV Advertising and Other Marketing Channels 23:49 Q4 Sales: Gift-Giving vs. Gift-for-Self 30:45 Finding the Perfect Gifts 32:11 Advertising Strategies for the Holiday Season 34:38 The Power of Direct Mail in Marketing 49:30 The Risks of Publicly Traded Chinese Companies 54:12 The Impact of Personal...
Sep 04, 2024•1 hr 2 min•Season 1Ep. 72
00:00 Introduction 03:32 The Value of Time and Convenience 07:49 Bias to Impact and Velocity in Work 13:29 Leadership Styles and Kindness vs. Gentleness 19:12 Resilience and Embracing Failure as a Leader 26:21 Creating a Culture of Risk-Taking and Learning from Failure 31:48 The Importance of Being Anti-Fragile as a Leader 38:30 Longevity and Persistence in Business 44:34 The Key to Success: Duration and Self-Discipline 49:29 The Partnership Between Northbeam and Meta 52:43 Consumer Spending Tre...
Aug 28, 2024•2 hr 30 min•Season 1Ep. 71
07:41 The Importance of Making Low-Impact Decisions 09:36 The Role of Leadership in Decision-Making 11:25 Learning from Mistakes and Allowing the Team to Make Mistakes 14:48 Identifying High-Leverage Decisions 16:44 Making High-Leverage Decisions in the Cookware Industry 21:14 Forecasting and Planning for the Future 31:06 The Advantage of Being in a Growing Category 34:21 The Significance of Intrinsic Growth Rate and New Customer Acquisition 38:37 The Role of Brand Equity in Expanding into New P...
Aug 21, 2024•1 hr 2 min•Season 1Ep. 70
