Ep. 6 - Research and Development

How much are you focusing on existing products vs new products for the future? Do you stick with the customer base that is reliable or do you take a risk? In this episode, Stephen and Lucian will talk about tailoring to existing customers without losing what will bring in new customers, plus learning about 'the onion of tolerance'. They will even talk about other things including why changes to a product come out slower as a company gets bigger.

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