Join the Omni Talk Retail crew as they dive deep into key takeaways from the retail industry's premier event. Alongside Shoptalk's very own Head of Content for the U.S., Joe Laszlo, VP of Original Content and Strategy, Ben Miller, and Content Director, Alexa Tietjen, Chris Walton and Anne Mezzenga unpack the hottest topics from on and off the conference floor. From the intersection of GenAI to the evolution of Unified Commerce and beyond, no stone is left unturned. Whether you experienced the ev...
Mar 20, 2024•1 hr
In this exclusive Omni Talk interview from Shoptalk 2023, sponsored by Meta, Kathryn Mazza, the newly-appointed SVP of Red Media at Hy-Vee, shares her insights on the rapidly-evolving world of retail media networks. With an impressive 18-year career at Dick's Sporting Goods, where she launched and scaled their retail media network, Mazza brings a wealth of experience to her new role at Hy-Vee. Discover how Hy-Vee's Red Media stands out in the competitive landscape, leveraging the company's diver...
Mar 20, 2024•10 min
In this Omni Talk Retail interview at Shoptalk 2024, Alicia LeBeouf, Head of Industry for Retail and E-commerce at Meta, dives deep into how the social media giant is helping retailers and brands drive growth through advertising, innovative features like Reels, and the evolving landscape of retail media networks. Discover how Meta proves the "halo effect" of ads on its platform, with 82% driving in store outcomes. LeBeouf shares insights on Meta's unified commerce solutions, which combine retail...
Mar 20, 2024•13 min
In this Omni Talk Retail interview, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Christine Rupp, Chief Customer Officer at Victoria's Secret, at Shoptalk 2023. Rupp shares insights from her 30+ years of retail experience, spanning physical stores, e-commerce giants like Amazon, and her current role at Victoria's Secret. Discover how Victoria's Secret is revolutionizing the customer experience with innovative initiatives like home try-on subscription boxes, which allow customer...
Mar 20, 2024•15 min
In this exclusive interview from Shoptalk 2024, sponsored by Meta, Rina Hurst, VP of Walmart GoLocal, sits down with Chris Walton and Anne Mezzenga of Omni Talk Retail to discuss how Walmart is revolutionizing last mile delivery for retailers of all sizes. Hurst shares insights on GoLocal's white label delivery service, which leverages Walmart's extensive delivery network and expertise to serve clients across 10 retail verticals, including home improvement giant Home Depot. Discover how GoLocal ...
Mar 20, 2024•11 min
In this exclusive Omni Talk interview from Shoptalk, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Jon Alferness, Walmart's Executive Vice President and Chief Product Officer. Alferness shares insights on his role overseeing a wide range of areas, including e-commerce, associate tools, merchant tools, financial services, and health and wellness. Discover how Walmart is leveraging data and AI to create seamless customer journeys and empower associates through initiatives like me...
Mar 20, 2024•15 min
In this exclusive interview from Shoptalk 2024, from the Meta podcast studio,, Lisa Roath, Chief Marketing Officer at Target, shares insights on her impressive 18-year career journey, spanning merchandising, operations, pricing, and promotions. Roath discusses Target's latest initiative, Target Circle 360, and how it's revolutionizing the company's loyalty program. Discover how Target Circle, the company's free loyalty program, now offers personalized deals, rewards, and automatic savings at che...
Mar 20, 2024•11 min
In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: AirBNB, Photoshop, Oscars and Jukebox in their latest lightning round. For the full episode head here:https://youtu.be/YFJ7V0B0LmU
Mar 15, 2024•4 min
In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Wayfair Rebrands But Should Anyone Care? For the full episode head here:https://youtu.be/YFJ7V0B0LmU
Mar 15, 2024•7 min
In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Michaels Bringing Its Digital Maker Marketplace To Stores For the full episode head here:https://youtu.be/YFJ7V0B0LmU
Mar 15, 2024•7 min
In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Kohl’s Partnering With Babies R Us For the full episode head here:https://youtu.be/YFJ7V0B0LmU
Mar 15, 2024•5 min
In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Aldi Announcing An 800 Store Expansion For the full episode head here:https://youtu.be/YFJ7V0B0LmU
Mar 15, 2024•4 min
In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: How Good Of A Marketing ‘hook’ Walmart’s New Early Am Express Delivery Is
Mar 15, 2024•4 min
In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart expanding express delivery into the wee hours of the morning (Source: Chain Store Age) - Aldi’s aggressive U.S. expansion plans (Source: Fox Business) - Kohl’s new partnership with Babies R Us (Source: CNBC) - Michaels bringing its online maker marketplace alive in store (Source: Chain Store Age) - And closed with a look at ...
Mar 13, 2024•43 min
In this exclusive interview from the NGA show, Michael Wang, CEO, and Vaughn Roller, Chief Business Officer at SIRL, reveal how their cutting-edge retail technology is transforming the way retailers track shopping journeys and optimize store operations. SIRL's real-time location system leverages low-cost tracking tags and wireless infrastructure to achieve an unprecedented 3-foot accuracy and 1-second latency, effectively creating a "physical search engine" for retail. Discover how SIRL's soluti...
Mar 12, 2024•16 min
In this insightful interview from the NGA show, Dennis Host, SVP of Marketing at Coborn's, shares his expertise on e-commerce marketing, loyalty programs, and the power of Big Data in the grocery industry. Host discusses Coborn's journey from operating a full e-commerce warehouse model to implementing store pickup, and how their loyalty program has been instrumental in understanding and segmenting their customers. He highlights the importance of leveraging customer data and partnering with CPGs ...
Mar 12, 2024•13 min
In this exclusive interview from the NGA conference, Emily Coborn Wright, SVP of Growth Initiatives at Coborn's, shares her insights on the evolving grocery industry and the role of independent grocers. As a fifth-generation leader in the family-owned business, Coborn Wright discusses Coborn's early adoption of online grocery shopping and delivery, and how their e-commerce model has propelled them forward. She also delves into the company's growth initiatives, including their focus on liquor, fu...
Mar 12, 2024•10 min
In this exclusive interview from the NGA conference, Amy McClellan, Chief Customer Officer, SpartanNash, shares her insights on how the company is helping independent grocers thrive in today's competitive landscape. With a focus on technology implementation, such as electronic shelf labels, e-commerce programs, and retail media networks, SpartanNash aims to provide solutions that enable independents to compete at scale. McClellan also emphasizes the importance of mastering grocery fundamentals, ...
Mar 12, 2024•15 min
In this interview from the NGA show floor, Dylan Queen, VP of Marketing and Operations at Queens Price Shopper, shares insights on how independent grocers can leverage technology and innovative strategies to compete in a saturated market. Queen discusses the role of artificial intelligence in retail pricing, the importance of personalized advertising and loyalty programs, and the challenges of implementing self-checkout and scan-and-go solutions. He also emphasizes the significance of exceptiona...
Mar 12, 2024•10 min
Alex Galkin, CEO and founder of Competera, delves into the complex world of AI-powered retail pricing. Discover how machine learning and Big Data are revolutionizing price optimization, enabling retailers to move beyond price elasticity and embrace contextual, personalized pricing strategies. Galkin shares insights on the five levels of price maturity, highlighting the importance of a data foundation and customer behavior in driving profitable pricing decisions. Learn how industry leaders are le...
Mar 12, 2024•38 min
In this interview from the NGA conference, Michael La Kier, VP of Brand Development at IGA, discusses the importance of retail media, AI, and omnichannel marketing for independent grocers. La Kier emphasizes the need for data aggregation, overcoming legacy systems, and creating a "linked and liquid" strategy to help independents compete. He also touches on the role of in-store retail media, digital attribution, and partnerships with CPG brands and fresh food producers. Learn how IGA is working t...
Mar 12, 2024•14 min
Thaddeus Segura, Vice President of Data Products & Algorithms at Wiliot joins Chris and Anne for the latest installment of their Retail Technology Spotlight Series to discuss how Wiliot’s Bluetooth-connected tags provide real-time inventory management, freshness monitoring, and omni-channel fulfillment solutions, offering advantages over traditional RFID technology. In this podcast, Chris and Anne go deep with Thaddeus on: - How Wiliot’s IoT tags work and their advantages over RFID technology - ...
Mar 11, 2024•23 min
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Whole Foods Introducing A Smaller Daily Shop Store For the full episode head here: https://youtu.be/DAgLFDbnEGo
Mar 08, 2024•7 min
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Sam’s Club Opening New Design Studio For the full episode head here: https://youtu.be/DAgLFDbnEGo
Mar 08, 2024•6 min
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: The Realreal Planning More Stores For the full episode head here: https://youtu.be/DAgLFDbnEGo
Mar 08, 2024•6 min
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Target Announcing Its New Circle 360 Membership For the full episode head here: https://youtu.be/DAgLFDbnEGo
Mar 08, 2024•8 min
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Wendy’s Was Thinking? For the full episode head here: https://youtu.be/DAgLFDbnEGo
Mar 08, 2024•9 min
In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Wendy’s about face on surge pricing (Source: KTLA-5) - Target’s new paid membership program, Circle 360 (Source: CNBC) - The RealReal’s store expansion plans (Source: WSJ) - Sam’s Club’s new design thinking studio (Source: Chain Store Age) -And closed with an examination of whether Whole Foods’ plan to open s smaller stores is, firs...
Mar 06, 2024•50 min
You want to use GenAI at work, but it can be difficult to know when and how to do so safely. As part of our ongoing live Ask An Expert Interview Series on LinkedIn, Chris and Anne have called on two legal experts, Mary Newcomer Williams, Assistant General Counsel at Microsoft, and Michael Brick, Assistant General Counsel US Commercial Industries at Microsoft, to explain how executives can make sure they’re using AI to maximize the productivity of their teams and do so responsibly. Chris and Anne...
Mar 05, 2024•48 min
In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Marc Lore’s Wonder Set To Open Inside Of Walmart For the full episode head here: https://youtu.be/67YNMyUtLgU
Mar 01, 2024•7 min