Touchless Travel

Oliver Wyman in collaboration with the WTTC recently launched a paper which offered global guidelines around the adoption of innovative digital technologies to enable safe and seamless travel. The paper lays out several best practice recommendations for biometric-enabled digital identities and their use across the end-to-end traveler journey. Denver International Airport has been one of the early adopters with their pilot program and are leading the pack with biometric capabilities. In this episode of the Velocity Podcast, Chris McLaughlin, Chief Operating Officer at Denver International Airport joins Oliver Wyman’s transportation experts Scott Boland-Krouse and Lawrence Burka for a unique insight into the success and learnings from the biometric program.