Dean Long (Part 1), Collette, and Bring Back Kindness

Offloaded is a new podcast for the Australian travel industry, presented by Richard Taylor and Ann-Catherine "AC" Jones. 

“Leadership and Love”

In this opening episode Richard and AC are joined by AFTA (Australian Federation of Travel Agents) CEO, Dean Long. With the arrival of 2023 and the prospect of the first full calendar year of travel since Australian borders reopened, it’s a great time to speak to the leader of the industry’s peak body. 

In this first half of the interview we challenge Dean with some of the perceptions that some have about AFTA, discuss how the pandemic was handled and look at how the association is adapting for the future. 

AC talks kindness, and Collette’s Head of Sales David Farrar dropped by to tell us about the current explosion in demand for small group touring. 

Our series sponsor is Viking, who have always been supportive and wanted to help get Offloaded up and running. We’re really grateful for their support.