Is Your Early Alert System Helping or Triggering Your Students?

EAB’s Meacie Fairfax hosts a conversation with Melissa Burwell, Executive Director for Student Success at Carthage College, about the potential risks of using student alerts as a one-size-fits-all blunt instrument. The two discuss Carthage’s rollout of their early alert system to faculty, advisors, care units, and staff, and the adjustments they made based on analysis of data that showed significant variability in how those alerts were raised and resolved across different student populations. Meacie and Melissa also share recommendations on ways to customize your early alert system to close equity gaps and help more students graduate.