How Long Beach City College Revamped Support for First-Year Students

EAB’s Emily Mittermaier welcomes Long Beach City College Dean of Student Equity, Sonia De La Torre, and the Director of First-Year Experience at the school, Esteban Alfaro, to discuss the transformation of the school’s approach to student success. They examine the role of technology, goal setting, and how they collected data to measure the impact of their efforts on students and the institution. The three also share tips for other schools on how to gain buy-in from stakeholders, act on their feedback appropriately, and continue to make adjustments to ensure their processes and systems remain responsive to evolving student needs.