Dennis Yang on bot analytics
Episode description
The O’Reilly Bots Podcast: Measuring interactions between bots and humans.
In episode three of the O’Reilly Bots podcast, Pete Skomoroch and I speak with Dennis Yang, co-founder and chief product officer of Dashbot, an analytics platform for bots. Bots are a new way for humans to interact with computers, and require new ways of thinking about measurement.
We discuss crucial differences between bots and conventional interfaces, how human writers are essential for setting the right tone in a bot, and why users ask bots to tell them jokes.
Links
- GameMonk, games for Slack that Yang has worked on
- Streak, a trivia game in Facebook Messenger
- Redfoo’s Messenger bot
Bot of the Week
Pete and I walk through the Amazon Echo’s most compelling features and test out a few third-party plugins: Secret Keeper, Uber, Iris, SMS with Molly, Password Generator, and, of course, 4AFart.