Join Brett Miller, NWFA Vice President of Education & Certification, as he speaks with hardwood flooring experts about tips and tricks on how to run a successful business. If you want to-the-point, practical advice on how to advance your career in the hardwood flooring industry, then this podcast from the National Wood Flooring Association is for you. For more information on the National Wood Flooring Association visit nwfa.org.
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Brett Miller gives a detailed overview of the new NWFA Installation Guidelines, which are an indispensable tool offering industry-accepted standards for hardwood flooring installations.
Brett Miller and Dee Lenston, Professional Sales Training Manager of Bona, discuss changes they’ve seen in the hardwood flooring industry, how technology is changing the profession, the importance of ongoing education. For more information on the NWFA and its educational programs go to https://www.nwfa.org/ .
Brett Miller speaks with Johannes Boonstra, territory manager with Rubio Monocoat USA. Johannes and Brett discuss some of the current trends in advanced wood floor finish systems, evolving color trends, floor maintenance misconceptions, and much more.
Brett Miller speaks with Chris Kacik, an NWFA Certified Installer, Sand & Finisher, and Inspector from Green Oak Hardwood Floors in Ireland. Chris and Brett discuss how skills he gained by working with the National Wood Flooring Association have helped him grow his business and become a trusted authority in his country.
Brett Miller speaks with Rusty Swindoll, NWFA Technical Advisor. They discuss Rusty’s unique perspective on the hard wood flooring industry, NWFA/NOFMA Certified Manufacturers, common issues Rusty assists members with on the NWFA Technical Hotline, and details on the NWFA's new Installation Guidelines Manual.
Brett Miller is joined by NWFA Regional Instructor Jason Elquest. Jason is the Owner of Blackhawk Floors in Scottsdale, Arizona. He currently serves on the NWFACP Board of Directors, and is a NWFACP Certified Installer, Sand & Finisher, and Inspector. Brett and Jason discuss lessons learned in the hardwood flooring industry, advice for their younger selves, and the importance of customer service.
Brett Miller is joined by NWFA Regional Instructor Jon Namba. Brett and Jon discuss a wide variety of topics, including changes and trends in the flooring industry, advice for training young employees, the impact of the skills gap, marketability versus sustainability, and the messaging on hardwood flooring we should be sharing with consumers.
In the second and final part of our interview with Sprigg Lynn of Universal Floors, Brett and Sprigg discuss how to best sell craftsmanship to the consumer, actionable advice on how to take your business to the next level, and the importance of the NWFA's Certified Professional program.
In part one of a two part conversation, Brett Miller speaks with Sprigg Lynn of Universal Floors, in Washington, D.C. Brett and Sprigg talk team building, employee education, motivation and retention.