Transforming the Future of Customer Service - Dan Michaeli - Not Another CEO Podcast - Episode #10
How can predictable schedules, clear expectations, and a learning mindset boost company performance, strategic success, and leadership effectiveness? In this week’s episode, we dive in with the leading pioneer of unified interaction management, Dan Michaeli, Co-Founder and CEO of Glia, and explore his 12-year journey. Michaeli emphasizes the importance of predictable schedules and clear expectations in driving company performance and executing strategic objectives. The discussion also covers his...
