XL Airways Teaches US Airlines Thing or Two

Laurent Magnin, CEO of France based XL Airways is the ultimate aviation enthusiast. His goal is to make us love flying again, so we asked him how he managed to get XL to be the top tourist airline for French Tour Operators under his stewardship. We learn all about he’s making flying magical again.

But first, Glenn has a lot of complaining to do about how US airlines treat loyal customers, and why they're breaking financial records even as customers loathe them. 

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