Hotel Tech 34: Drive Guest to your hotel with technology and loyalty programs!
Jan 28, 2020•33 min•Season 2Ep. 34
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Episode description
CRM and loyalty technology are hot now, but are they working? According to our guest, Ryan MacDonald, the advances in technology is allowing hoteliers to get in front of a larger demographic to convert them to loyalty members, primarily those Millennial corporate travelers. Hear how Palm Holdings is managing loyalty and what else is working for hoteliers.
Guest: Ryan MacDonald, VP of Revenue Management & E-Commerce, Palm Holdings
Time: 33 min
Sponsors: apeleo and cendyn
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