Hotel Tech #15: Understanding Personalization and Guest Profile Ownership - podcast episode cover

Hotel Tech #15: Understanding Personalization and Guest Profile Ownership

Mar 05, 201933 minSeason 1Ep. 15
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Episode description

What should personalization look like for hotels? Who truly owns the guest profile? Expedia? Google? Join our hosts, Glenn and Estella, as they sit down to chat with Andy Owen Jones of BD4 Travel about this and more.

 

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