Hotel Tech #11: Will Tech Save Your Hotel in 2019?
Jan 08, 2019•40 min•Season 2Ep. 11
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Episode description
Max Starkov, former President & CEO, HEBS Digital, now Founder & Director, breaks down with our co-hosts the need for hoteliers to first resolve 'the big picture' of customer engagement, acquisition and retention and its underlying technology solutions like CMS, CRS, CRM, RMS, ORM, etc., before falling for 'shiny widgets.'
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