Home Suite Home: Self Directing the Hotel Room Experience - podcast episode cover

Home Suite Home: Self Directing the Hotel Room Experience

Jul 20, 20231 hr 7 min
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Episode description

Glenn recently hosted a session featuring some of the top folks in hospitality in conjunction with DirecTV and Hotel Business. 

Here's what you're in store for today: 

 

How customers interact with the guestroom is evolving, mirroring the at-home experience. As home automation and access to personalized content becomes standard, guests expect the same for their hotel stay. Now, hoteliers must rethink the in-room experience. In this thought leadership discussion, experts share how hoteliers can give guests flexibility for how they watch content, as well as emerging solutions allowing guests to control every element of the room through personalized devices that helps increase loyalty. 

 

 

·       Anna Scozzafava, VP, Extended Stay Brands, Strategy & Operations at Choice Hotels International

·       Ron Pohl, President of International Operations, President of WorldHotels, BWH Hotel Group

·       Matt Schwartz, CTO, Sage Hospitality

·       Kristen Hanich, Director of Research, Parks Associates

·       Kim Twiggs, DirecTV, Associate Vice President of Market Development at DIRECTV

·       Peter Palli, SVP Commercial & Technology, Property, Owner, & Stay Experience Products & Platforms, IHG

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