We're at The Langham NYC where we spoke with Managing Director Richard Busierre and Ahmass Fakahany, CEO & Owner of Altamarea Group on what it takes to have a successful hotel and profitable F&B operation that not only makes guests happy but draws in folks from the community. Plus, we learn how they converted three hotel rooms with terraces into an exciting new outdoor bar and restaurant.
Jun 17, 2021•1 hr 5 min•Season 6Ep. 468
Jim Pittas is President and CEO of PMMI, The Association for Packaging and Processing Technologies on how he's approaching the return of trade shows.
Jun 14, 2021•55 min•Season 6Ep. 467
Jackie Collins, Senior Director/VP, Hospitality Practice at Arthur J. Gallagher & Co. tries to join us but is repeatedly foiled by internet gremlins!
Jun 12, 2021•1 hr 3 min•Season 1Ep. 16
Ryan Minton is a hotelier who has just written a book entitled "Thanks for Coming in Today." We discuss how to create an amazing customer service culture.
Jun 10, 2021•1 hr 2 min•Season 6Ep. 466
Ted Darnell is Partner & CEO, Lodging and Technical Services, with HEI Hotels. He's responsible for guidance and growth of HEI’s property operations, asset management and design and construction divisions.
Jun 09, 2021•1 hr 6 min•Season 6Ep. 465
Industry luminary Harris Rosen of Rosen Hotels & Resorts has saved $450 million or more on health related costs. He returns returns with several of his team members to discuss the company, its commitment to RosenCare and how YOUR company should .do the same thing. Oh yeah, because of this and other things, he doesn't have those labor issues either!!
Jun 08, 2021•1 hr 1 min•Season 6Ep. 464
Sonesta's Chief Commercial Officer Garine Ferejian-Mayo shares an update on the brand and the state of the hotel business.
Jun 07, 2021•57 min•Season 6Ep. 463
Gabe Borquez is an RVP at Choice Hotels International based out of CA. We're sharing our trade show horror stories, so grab a cocktail and laugh along with us on our weekly happy hour show.
Jun 05, 2021•1 hr 3 min•Season 1Ep. 15
Samantha FIsher is Chief Investment Officer Island Hospitality and Chris Green is CEO of Chesapeake Hospitality. We discuss who's investing in hotels and why people think now is the time.
Jun 03, 2021•51 min•Season 6Ep. 462
Juan Corvinos Solans is VP Development Latin America & Caribbean with Hilton. We discuss the Caribbean, Latin America and how hoteliers are making money now that US travelers are getting their travel game back on.
Jun 02, 2021•57 min•Season 6Ep. 461
This is super cool. We've got Dan McCoy. the TSA's Chief Innovation Officer. We learn all about the super cool department and what's in store for the future of travel security.
Jun 01, 2021•1 hr 2 min•Season 5Ep. 460
Join Glenn, Craig, Producer Dave and the one and only Bruce Ford as we usher in the weekend with some great cocktails, conversations and comedic chaos.
May 29, 2021•1 hr 3 min•Season 1Ep. 14
We attended the Hunter Hotel Investment Conference earlier this month where Glenn Haussman hosted and moderated a franchising panel with some of the top franchising people in our beloved business. We get to the bottom of what hotel developers are thinking and how franchise companies are responding as we enter the post covid era. The panel features: Matthew M. Hostetler, Chief Development Officer with Red Roof Phil Hugh, Chief Development Officer, Americas, Radisson Hotel Group Chip Ohlsson, EVP ...
May 28, 2021•58 min
We're switching things up. Forget hotel news or interesting guests! Today, Glenn and Anthony are the guests and producer Dave and fans of the show cohost!
May 27, 2021•1 hr 25 min•Season 5Ep. 459
Rob Smith is Executive Vice President Of Operations at Aimbridge Hospitality who runs its luxury, resort and full service division. Smith shares insider insights from the world's largest hotel management company, which runs more than 1,500 hotels, resorts and conference centers located throughout North America and Caribbean, and 93 internationally, with a global pipeline of 234 properties as of November 2020.
May 26, 2021•1 hr 11 min•Season 5Ep. 458
Sean Worker is a renowned CEO, business consultant and author of The Adapters, which was created with the help of our very own Glenn Haussman. They discuss the keys to making smart business changes. Then, Amrita Nichols, VP of Global Accounts at ConferenceDirect, discusses what meeting planners are thinking right now.
May 25, 2021•1 hr 4 min•Season 5Ep. 457
Las Vegas meetings are back! Stephanie Glanzer, Chief Sales Officer & SVP at MGM Resorts International discusses the surge in meeting planners booking business. We discuss how event spaces are filling up fast, meeting planner expectations and how MGM and its Convene with Confidence program are reshaping how we'll meet as we all get back to gathering in person.
May 25, 2021•1 hr 5 min•Season 5Ep. 456
Economy hotels thrived during the covid crisis. But what abut going ahead? Mike McGeehan CHA, Chief Development Officer with G6 Hospitality LLC reveals their strategy, including having more than 150 hotels in the development pipeline under the Motel 6 and Studio 6 brands.
May 24, 2021•9 min
Glenn Haussman and Craig Sullivan welcome Suzanne Bagnera, full time hospitality professor, part time No Vacancy News, Podcasts and Videos producer. Plus, Producer David Mignano, CRME returns to the gauntlet. And a surprise visit from one of Glenn's non hotel biz buddies who spills the beans on all his secrets.
May 23, 2021•1 hr 12 min•Season 1Ep. 13
We love the notion of all inclusive hotels and resorts. Today we're focusing on a great partnership between Sunwing Travel Group, it's Blue Diamond Resorts which is the Caribbean's fastest growing resort chain, with a 44 property portfolio exceeding 15360 rooms in 10 countries; and Marriott International. Guests include Brian King, President - Marriott International Caribbean & Latin America, and, Jurgen Stutz, SVP Sales, Marketing, Revenue Management & Distribution at Hotels & Resor...
May 21, 2021•54 min•Season 5Ep. 455
Like hotels, the cruise industry faced dire challenges during the COVID pandemic. We talk to Bill Panoff, Chairman & CEO at The PPI Group, where they have magazines such as Porthole.com. We discuss the cruise industry, its comeback plan, the psychology of creating cruise ships, how people are snapping up future cruises at a record pace, and what it will take to set sail again from the USA.
May 20, 2021•1 hr 6 min•Season 5Ep. 454
Pranav Bhakta of Bhakta Capital looks at deploying capital differently. Instead of traditional methods, he leverages the power of Big Data to create the investment edge. Plus, we'll talk about segments and markets hotel developers are considering next.
May 19, 2021•1 hr 3 min•Season 5Ep. 453
JD Power's Mike Taylor Returns to discuss top airlines rankings. But first, Chris Green, CEO of Chesapeake Hospitality to discuss the travel surge in places such as Atlantic City, other drive to markets and more. We also discuss how shifting mask policies are quickly reshaping hotel company and guest habits. Plus, Producer Dave cohosts today!
May 18, 2021•1 hr 4 min•Season 5Ep. 452
It's been a rough time out there for hoteliers. But now, opportunity abounds. To make the most of it, having a smart revenue strategy is isn't just a good idea, it's the key to future success. The folks over at Topline share why!
May 18, 2021•8 min
Jon Weitz is the CEO of Avocet Hospitality Group. He loves buying old hotels and returning them to their historic glory. Learn how he does it, and why he focuses on this industry niche.
May 18, 2021•1 hr 1 min•Season 5Ep. 451
We're back in action after a quick break, and ready to drink some Moscow Mules with Heather Maloney of Definition Design! We're talking about the fun side of Glenn going to his first conference in 14 months!!!
May 16, 2021•1 hr 3 min•Season 1Ep. 12
The Save Hotels Job Act is essential for our industry's recovery and future success. In this short report, William "Chip" Rogers, American Hotel & Lodging Association CEO explains why, and what you can do about it.
May 16, 2021•9 min
Top recruiter Jeremy Nichols of Gecko Hospitality and Peter Ricci, Clinical Associate Professor and Director, Hospitality & Tourism Management Program of FAU, share best practices when recruiting, what hoteliers can do to find staff, and most importantly...how can they keep them? Plus, they bust the myth that paying employees more costs more! Yup, it's true!
May 15, 2021•1 hr 3 min•Season 5Ep. 450
Hunter Wrap Up and Choice Hotels' Chief Development Officer, David Pepper.
May 12, 2021•34 min•Season 5Ep. 449
Today we're exploring IHG Hotels & Resorts ' Design Center, the place the brand's people create and tweak hotel concepts before going public. We've got Justin Alexander, VP, Staybridge Suites and Candlewood Suites, and Karen Gilbride , VP, avid hotels and Atwell Suites, to take us through. This show is filled with amazing visuals so be sure to catch our video version on YouTube: https://youtu.be/Tzoo3X2U65E...
May 10, 2021•1 hr 4 min•Season 5Ep. 448