Hotel Owner and Management company CEO Kimberly Christner of Cornerstone Hospitality returns to discuss creating experiences during the covid crisis, how to make employees feel like they own the place, and how she and our very own Anthony Melchiorri are doing a hotel deal together to create a new California resort.
Dec 02, 2020•1 hr 6 min•Season 5Ep. 358
Dr. Erin Berman from the National Institute of Mental Health provides essential advice on how hotel companies can keep their employees mentally healthy while also sharing important tips on what hoteliers and staff can do to stay positive in a time that is especially difficult for many.
Dec 01, 2020•1 hr 6 min•Season 5Ep. 357
Rajiv Trivedi is out of the hotel franchise sales business and investing in new companies such as Virdee, where he serves as Chairman of the Board. That means he can answer questions he never could before. We discuss the sometimes caustic relationship between franchisees and franchisors, what can be done to improve those relationships, what should be done to create hotel profitability and lots more.
Nov 30, 2020•1 hr 7 min•Season 5Ep. 356
From Fall 2017. Essential to hear, this interview was potentially the toughest Glenn ever conducted. But it’s a story that can save lives. Glenn speaks with Rani Hong, a sex slavery victim and now a leader in this critical human rights movement. She was just seven years old when she was stolen, then sold in her native India. This interview shares elements of her experience, but more critically gives you the power and know how to stop this horrific human right violation from taking place in your ...
Nov 28, 2020•31 min
Anthony and Glenn share what they're thankful for, answer a series of personal questions and share the love ahead of the holiday weekend.
Nov 28, 2020•56 min•Season 5Ep. 355
From 2017! Enjoy this classic show! Hotel Impossible host Anthony Melchiorri is back with all new episodes of Hotel Impossible starting October 2. And he’s got a new show too. “Extreme Hotels” is an all new series, launching that very same night at 9pm on the Travel Channel. Glenn and Anthony discuss getting freaked out at a haunted hotel, going to extreme places for extreme experiences, and how this all applies to the mainstream hotel business. First, Glenn speaks with Adrian Kurre, global head...
Nov 27, 2020•1 hr 5 min
We speak with Dr. Andy Cooper, who's in the research and development department at world renowned Ecolab. Him and 1,200 other scientists in his division constantly create new health protecting products and protocols. Today, we learn from Dr. Cooper, a microbiologist, how hotels, cruise lines and other hospitality venues are tackling the health and safety issues surrounding covid, influenza and more to boost consumer confidence that gets people traveling again.
Nov 25, 2020•1 hr 4 min•Season 5Ep. 354
Yes, three are jobs in hotels now. And many more than you'd expect. Brenda McGregor, VP of HR, and Lisa Carlson, EVP of Operations at Chesapeake Hospitality share where the jobs are, how jobs in the industry are evolving due to COVID and strategies to get one at property and executive levels.
Nov 24, 2020•1 hr 12 min•Season 5Ep. 353
We get to speak to George Ntim, Chairman of the New York State Hospitality and Tourism Association and Chris Green, CEO of Chesapeake Hospitality. The topic is the harsh reality of business closures and layoffs because of the increasingly apparent reality the federal government is unwilling or incapable of doing anything to help hoteliers and restauranteurs. Make your displeasure heard at: https://www.ahla.com/hotelsact
Nov 20, 2020•1 hr 17 min•Season 5Ep. 352
We speak to Thomas Penny, President of Donohoe Hospitality Services! We learn about how he overcame incredible odds to achieve this position, the state of the company, their investment plans during the covid crisis and also how he created the most diverse executive team in the hotel business. Plus, Glenn turns 50.
Nov 19, 2020•1 hr 12 min•Season 5Ep. 351
We're at Riggs Washington D.C. talking to area General Manager Dieter Schmitz about the hotel's opening, covid caused closing and then reopening of this great new luxury hotel. We get a site tour of a former bank and how those elements were cleverly incorporated into the hotel's design.
Nov 17, 2020•48 min•Season 5Ep. 350
Chris Green, CEO of Chesapeake Hospitality and the CEO of Duetto, David Woolenberg, discuss revenue management tips and tactics.
Nov 16, 2020•1 hr 9 min•Season 5Ep. 348
Dr. Michael Osterholm, who was just appointed to President Elect Biden's Covid Task Force, returns to give us an update on where things stand with COVID-19 regarding vaccine potential, what we need to do no, and if another lockdown is required or likely.
Nov 16, 2020•36 min•Season 5Ep. 349
Jake Joyce is the Chief Marketing Officer at Cordish Gaming, a leader in casino-resort design, development and operations. Since its opening in 2012, Cordish Gaming has been operating Live! Casino Hotel in Hanover, MD, located along the Baltimore-Washington corridor and one of the largest commercial gaming, retail and entertainment destinations in the United States. In 2019, Cordish Gaming broke ground on two new casino properties in the Commonwealth of Pennsylvania totaling nearly $1 billion. P...
Nov 12, 2020•1 hr 8 min•Season 5Ep. 347
We are live the brand new Hotel Zena, a upscale hotel from Viceroy Hotel Group focused on celebrating amazing women. We talk with Natalie Vachon about the property and how it's empowering women. Plus we get to see lots of incredible artwork too.
Nov 10, 2020•1 hr 5 min•Season 5Ep. 346
We speak to AHLA President/ CEO Chip Rogers about the ramifications and opportunities for hoteliers, a stimulus package and what's happening on the streets of DC right now.
Nov 10, 2020•54 min•Season 5Ep. 345
We'll start with a conversation on what the potential election outcome means for the hotel business and travel with Cecil Staton, the CEO of AAHOA. Then we talk to Michael Taylor from J.D. Power about the 2020 North America Airport Satisfaction Study followed by Andrea Stokes talking updating us on the brand new Third-Party Hotel Management Guest Satisfaction Benchmark.
Nov 06, 2020•1 hr•Season 5Ep. 344
Michael Shindler of Four Corners advisors returns with an update on the "Business of Hotels" and how it is affecting what hotels are worth, how likely we'll see a mass selloff, and what investors on the sidelines are thinking.
Nov 05, 2020•1 hr•Season 5Ep. 343
Marriott International looks to sell daily office space while Knowland Kristi White reports huge jump in meetings. Plus, we bid farewell to an old airport. Watch now!
Nov 05, 2020•7 min
Agnelo Fernandes, Chief Strategy Officer & EVP of the Terranea Resort, a luxury resort in southern California, discusses being creative with luxury in the covid era. It's all about how getting creative, micro market marketing and anticipating new ways guests want to experience a luxury hotel product.
Nov 03, 2020•37 min•Season 5Ep. 342
World's Top Concierge Sarah Dandashy, then Tracy Prigmore on "She Has A Deal," a competition to help women investors break into hotel ownership. Read about it here: http://novacancynews.com/article/she-has-a-deal-announces-pitch-competition-winning-teams/
Nov 02, 2020•1 hr 6 min
In a special podcast feed only show we catch up with Bruce Ford, SVP of Lodging Econometric to talk about the hotel industry landscape, what's changing and what to expect in the future in terms of consumer demand, owner opportunity, the new hotel construction pipeline and more.
Oct 31, 2020•30 min
Circa Resort & Casino Las Vegas, the first new build downtown casino resort in 40+ years opens in Las Vegas. Plus, the latest hotel openings and new construction pipeline numbers revealed by Lodging Econometrics.
Oct 31, 2020•6 min
We talk to Melanie Leitgeb and Camila Carrascal Rodriguez from the W Hotel Abu Dhabi about how they provide quality service during a pandemic, especially when hosting major UFC fights.
Oct 30, 2020•39 min
We speak to Rachel Phillips-Buck of Pharos Resources about making students' lives easier while at school, how schools can better engage students, and how this all actually applies to the hotel business.
Oct 26, 2020•58 min
Ed Hoganson, Crestline Hotels and Resorts' EVP, CFO & Chief Investment Officer discusses the essential role of people in the hotel business, how the company is seeing increasing hotel demand every month since July, the disparity between urban and suburban hotels, the company being ranked #1 by JD Power for Guest Satisfaction Among Third-Party Hotel Management Companies and of course many other critical issues you need to hear about.
Oct 23, 2020•1 hr 18 min
Industry expert Dr. Dr. Donald W. Wise ▣ Hospitality Real Estate Investment Banking , he founded CBRE and is CEO of Turnbull Capital Group , joins the show to talk about hotels in distress. While things are glum for many, he shares ideas and suggestions to get hoteliers back on track. Plus, we demystify hotel financing and explain all sorts of jargon such as LIBOR to help you better understand how it all works....
Oct 22, 2020•1 hr 17 min
The screened 6.1 million passengers nationwide last week (October 12 through October 18), the highest weekly number since the coronavirus pandemic began. United Airlines launching new routes, Motel 6 CEO fires ad agency over racially charged comments.
Oct 21, 2020•6 min
We talk to John Lancaster, Regional VP of Emerging Markets, Franchise Development and Owner Relations at Choice Hotels International. Topics include how to get underserved communities a path to hotel ownership, how to get hotel financing if you never owned a hotel, and information on some resources offered by Choice Hotels to help those interested in hotel ownership.
Oct 20, 2020•1 hr 1 min
A new survey commissioned by the American Hotel & Lodging Association shows 90% support a new stimulus bill to help distressed small businesses and employees. Plus, new hotel based on Atari video game system and one from Universal Music Group. Watch for details!
Oct 17, 2020•7 min