Hotelier Tarun Patel smacks back at insurance companies refusing to pay up during Covid crisis. We’ve got the latest travel intention predictions and investors are seeing opportunity in hospitality. We share why. All this on No Vacancy News….. today
Great interview! Francois-Olivier Luiggi , General Manager of The Pierre New York, A Taj Hotel , about the art of delivering world class service to world leaders, celebrities, high profile CEOs and they continue living up to their Five Star Service during the pandemic. Plus, learn the value of having a back up stunt duck.
We talk to Chris Rutt, VP of Talent Acquisition & Development for Crestline Hotels & Resorts about how people can increase their chances in a job search. But first we hear from Del Ross about some employment and wage statistics.
Mike Stengel, who recently retired from Marriott International after 40 years joins us to remember a legend in the industry, Arne Sorenson, who died this week from pancreatic cancer. Then we talk to Suzanne Dawn Bagnera about you the industry and academia can bridge the gap between students and employment.
We talk to Mike Fiorentino & Robin Simons of Revenue Solutions about how hoteliers can build business, enhance revenue, and create awareness to increase their overall revenue. And yes, we mean right now.
Knowland has some good news for hoteliers, meeting are getting bigger and more frequent. Get the details now. Then, this airline has successfully vaccinated all crew members, watch and find out which one. Plus, more!
Enjoy our new show Friday Night Audit focused on our love for hospitality. It’s a cavalcade of fun, drinking and ribald road stories! This week the crew laughs about stories from the road, Glenn confesses weird habits he’s developed from being home so long, plus stories about weird guest interactions, and you’ll never believe who chugs an entire beer!
Stacy Shoemaker Rauen is all about design. Though she's known as the editor in chief for Hospitality Design (HD) magazine, she's much more. Incredibly connected on the design side of hospitality, she's gone way beyond reporting on the trends: now she shapes them. Also, W Chris Green, CHA, CEO of Chesapeake Hospitality, provides the ownership perspective on design. A special shoutout to Lightstone and Moxy Hotels South Beach, which figures prominently in this episode.
Chip Rogers, President and CEO of AHLA joins for an important political update as well as an important travel related discussion. Plus, Glenn goes off again on dumb regulations implemented in certain states. Then we all miss going to conventions and trade shows. We talk to Jim Pittas of PMMI, an association running multiple events with some attracting 45,000 people or more, about the state of traditional conventions, what he expects moving forward, and what hotels can do to make him welcome when...
Today on No Vacancy News Today we're at Resorts World Catskills, where the state of New York has imposed regulations we feel are way too onerous. Here's what Gov Cuomo has ordered and why we think it is anti-business and not doing anything more to prevent the spread of Covid-19.
We're at the incredible Roxbury Motel, a hotel HGTV calls one of the best in the country. Highly innovative and somewhat surreal, you won't believe this property. The creativity at this hotel is breathtaking and we go behind the scenes with the master creators.
We are live from the beautiful Resorts World Catskills with Marcio Azevedo, SVP of Operations, about operating a major casino resort in upstate New York, about 80 miles from New York City. Plus, Meghan Taylor - VP Government Affairs & Public Relations, who shares about working with NY State to ease covid restrictions, and Roberta Byron-Lockwood, President/CEO, Sullivan County - Catskills, who discusses the unique opportunities the region has to build its tourism business.
Glenn and Anthony were recently featured as guest speakers for the HSMAI Hawaii chapter. They spoke not just about the hotel industry but their [personal challenges and experiences as well. Thanks to HSMAI for permission to run this episode.
Marco Roca has been in the hotel business a long time, closing deals for companies like Caesars, Hard Rock and Wyndham. Now he's investing in a totally different way. Plus, Chris Green, CEO of Chesapeake Hospitality makes his triumphant return!
Did you know Best Buy Business has a unit that works with hotels? Neither did we! We learn how they solve tech problems at your hotel. They can even swap out and install up to 300 TVs a day at your hotel by leveraging 4,000 Geek Squad people across the USA. Plus they do much more than you ever realized!
First we get an update from a world class travel agent as to what consumers are thinking and when she feels people will travel en masse again. Then, we hear from Kunal Sah, whose parents were deported when he was just 11. He tells the story of of he survived, ran the hotel and even found time to be a finalist in the National Spelling Bess, all at the same time!
Today on No Vacancy News Today, Marriott International's CEO Sorenson sees cancer setback. Hotel taken over by crazy protestors and sbe Lifestyle Hospitality makes covid related testing announcement.
Jay Stein, CEO of Dream Hotel Group, returns with an update on the company's continued COVID strategy. Yes DHG has continued challenges like many companies, but they're also opening more hotels this year than ever before, as well as Margaritaville's first ever urban resort in the heart of New York City. We hear how this incredible executive keeps the business moving toward brighter days.
The Extended Stay Segment was seeing tremendous growth long before COVID, in fact these hotels are responsible for 24% of hotels under construction, says Lodging Econometrics. Today Jimmy Taylor, Extended Stay with InterContinental Hotels Group (IHG®), about why these hotels, and brands like Staybridge Suites® Hotels and Candlewood Suites® Hotels have been the bright spot of the covid crisis.
The hotel PMS is in flux, and the good folks over at SkyTouch Technology understand that adapting to the changing market is essential. That’s why they’ve reinvented their housekeeping module to help owners streamline room cleaning protocols to better reflect the new reality.
We talk to Charles Flateman, Executive Vice President, Business Development at The Shubert Organization, and Chairman of NYC & Company about the state of NYC, Broadway and how NY will make its best comeback ever!!
Rajiv Trivedi returns to discuss the push pull relationship between brands and owners, what both groups are thinking about now, and what this means to not only the future of hotel industry investment, but the future of the hotel business as well.
We talk to Peter Salveson of Bright Support Solutions, Dan Ryan of Blue Canary Solutions, and Stephen McKay of Almo Hospitality about ways that hotels can save money through proper vendor support.
Ronen Nissenbaum, CEO of Dan Hotels, joins us all the way from Israel to talk about his storied career at Marina Bay Sands, Waldorf=Astoria NY, The Plaza, A Fairmont Managed Hotel and how he's turned all that experience into running Dan Hotels Israel. Also, industry expert Michael Frenkel on innovative technologies changing how hoteliers operate their hotels.
Leon Thomas , President of Leon Thomas & Associates, said to me there's not enough black people helping other black people achieve executive positions in the hotel business. That shocked me. We discuss why this is the case and learn other ways to help people rise up to success. Also joining are Thomas Penny , President of Donohoe Hospitality Services , and Professor Miranda Kitterlin-Lynch, PhD , Florida International University. This conversation is raw, real and a must watch. PLEASE SHARE ...
Today is Inauguration Day and we talk to Cecil Staton Stanton and Biran Patel from AAHOA about what the new administration will mean for hospitality as COVID-19 continues to wreak havoc on the industry. plus, we hear from Mark Driscoll a DC based GM from the Hamilton Hotel Washington, D.C. on his experiences during the tumultuous two weeks leading to today....
We have a panel discussion, developed by George Mason University, to discuss the future of hospitality students and how they can view the uncertain climate. Glenn and Anthony are joined by Patricia Washington(CEO, Visit Alexandria), Maggie Pearson(Senior Conference Manager, Conference Managers), and Deanne Johnson-Anderson(VP of HR at Crestline) to talk about the future of the industry.
Mark Simon, Senior Director of Marketing for the Four Seasons Maui has spent decades living in Maui and working at the Four Seasons Resorts Maui at Wailea. Hawaii is open and guests are headed there now that all you need is a negative Covid test rather than a two week quarantine. Lots of updates on this incredible market.
Gabe Saglie is a senior editor at Travelzoo. he shares how hotels are finding new customers through the program as well as current travel consumer sentiment and what hoteliers can be doing to gain trust with potential customers. Plus, Hospitality Hero April Largent who was caught in the middle of the Christmas Day Nashville bombing. We hear her story of how she saved the day at the Moxy Nashville Downtown.
Jerry Inzerillo is an industry legend who seems to know everyone and is one of the most influential people in hospitality business.... of ALL TIME. He shares some incredible wisdom and providesus with a sense of positivity for 2021.
