First up is Rebecca Alesia of SmartFlyer with a discussion on how travel consultants are dealing with the mysterious tourist deaths occurring during the past year in the Dominican Republic. Then, she shares how multi-generational travel planning is changing with the new Wanderlist program from Virtuoso. Here’s how it may affect your hotel business. Then, we speak with Remko West, a European hotel executive whose management company Xotels is looking to expand stateside. We look at how this compan...
Jun 30, 2019•59 min•Season 4Ep. 161
Scot Campbell is the President, Board of Directors, with the Hospitality Financial and Technology Professionals (HFTP ). They're the good folks behind HITEC . Scot is also CTO, North American Concerts with Live Nation , and also happens to be in the Hospitality Technology Hall of Fame ! We recorded with him on the HITEC show floor to discuss the biggest tech trends he sees relevant to the future of the hotel business. It's all in this show and you do not want to miss this one....
Jun 27, 2019•25 min
Today we're uncovering how working with multi-line reps and industry distributors will save you money. Plus, if you want to save money on your hotel's internet connectivity every single month, listen to this show now! Guests: Mark Wright, Principal, The Wright Hospitality Group Las Vegas Robert Voorhees, Almo Pro/AV *sponsored
Jun 26, 2019•27 min
The Hotel Tech Podcast was podcasting on the HITEC show floor, and we have many great interviews we'll be running during the next couple of weeks. Today, it's a roundup of interviews focusing on great tech companies and leaders. In this show Estella Hale, Chief Evangelist with SHR and co-host Glenn Haussman share their impressions of the trade show before going to interviews with: Todd Davis, CEO of SkyTouch Technology Michael Bennett, SVP of Global Marketing with Cendyn Luis Segredo, CEO and La...
Jun 25, 2019•41 min•Season 2Ep. 22
Each month this summer we’re on location sharing the scoop behind the scenes at hotels we think rock. This month we went to the Embassy Suites Seattle Downtown Pioneer Square. First up is Nicholas Kuhns, General Manager at Embassy Suites by Hilton Seattle Downtown Pioneer Square shares success secrets to running a property catering to business people, Alaskan cruise goers, folks attending events at the adjacent stadiums and more. Then, it's Greg Steinhauer, President, American Life, the company ...
Jun 23, 2019•48 min•Season 4Ep. 160
First up is Lou Plasencia, Chairman and CEO of The Plasencia Group. He shares what hoteliers need to be thinking about when looking for deals and provides some great insight gleaned from decades in the business. Then, Glenn sits with Sean Hehir, Managing Partner of Trinity Investments, LLC, who provides insight on the state of the deal making market. Then he reveals what he thinks makes for a great deal using some recent investments as an example of the company’s strategy Subscribe to our weekly...
Jun 16, 2019•52 min•Season 4Ep. 159
Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss everything you need to know about the NYU Hospitality Investment Conference. From the vibe, the seeming lack of big announcements and analyze the state of the hotel business. Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network: iTunes , Google Play , Stitcher...
Jun 11, 2019•26 min•Season 1Ep. 8
Go back to when 4G came out. No one could have imagined the impact it would make on our lives. There was no Uber, Instagram or Snapchat prior to 4G. 5G has the potential to revolutionize how hotels market themselves, engage with guests while on-property, and mange day-to-day operations. The press is out on 5G but when will it really be ready to make a difference? When should your hotel be ready to invest, and in what will it be investing in, exactly? One thing is for sure, the ultimate 5G experi...
Jun 10, 2019•37 min•Season 2Ep. 21
First, Bruce Ford, SVP Lodging Econometrics, and David Eisen, Director of Hotel Intelligence and Customer Solutions at HotStats record with Glenn at the close of the NYU Hospitality Investment Conf and share their thoughts. Then, Glenn sits with Peter Strebel, CEO, Omni Hotels & Resorts to discuss his career arc, his first year as a CEO and how Omni differs from other hotel companies. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts a...
Jun 09, 2019•53 min•Season 4Ep. 158
First, Richard Mogensen, GM of Streamsong Resort, talks about crafting the 16,000-acre resort retreat and the importance of golf. Their three courses were just ranked #2, s#3 and #4 in Florida by Golfweek Magazine. Then, Sarah Smart, VP Global Recruitment at Hilton, shares about how Hilton finds the right people to fill the massive employment gap in the hotel business. She’ll give you insight into great hiring practices too. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.nova...
Jun 01, 2019•46 min•Season 4Ep. 157
Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss the importance of specific hotel tech to enhance property operations and profits. Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network: iTunes , Google Play , Stitcher...
May 31, 2019•31 min•Season 1Ep. 7
First, Bryan Estep, Chief Revenue Officer at iSeatz on how to make money off food as room service declines. Then, Chi Lo, Sustainability & Social Responsibility, Pacific Asia Travel Association (PATA) on a new study regarding food waste and how to stop it. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media , or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof ,...
May 26, 2019•45 min•Season 3Ep. 156
"It's like discovering a map that will take you to buried treasure that you didn't realize existed." In this episode, with the help of our very special guest, Glenn and Estella, simplify what AI and machine learning 'is doing' and 'will do' for hotels. Guest: Roberto Battiti, University of Trento
May 23, 2019•35 min•Season 2Ep. 20
First, Bruce Ford of Lodging Econometrics and Glenn are in Las Vegas. Plus, they discuss hot hotel markets. Then, Dan Yates, CEO of Pitchup.com discusses entering the U.S. market, the largest camping market in the world and how he’s looking to shake up the travel market. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media , or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor:...
May 19, 2019•1 hr•Season 3Ep. 155
Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman talk about the incredible proliferation of hotel brands, what that means to hotel developers and why a feasibility study is critical for success. Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network: iTunes , Google Play , Stitcher...
May 15, 2019•32 min•Season 1Ep. 6
First, Alberto Santana of Amadeus on rethinking revenue and the idea of understanding the real value of revenue per online reviewer. Then, Jennifer Barbee, CEO of Destination Innovate, a destination marketing company where she says she’s waging war on the agency model to help DMOs, Hospitality and B2B organizations. Hint, there’s lots of conversation around the future of marketing centered around improving quality of end-user insights. Subscribe to our weekly newsletter. Text hotel to 66866. Vis...
May 12, 2019•58 min•Season 3Ep. 154
We broadcast live during #AAHOACON19. Here’s some more interviews from the record-breaking conference. Check out all our video podcasts on the No Vacancy Facebook page . Please give us a like when you visit. First, we speak with Dave Eisen of HotStats to learn about the state of the hotel industry from a new set of stats; comparing P&L statements against the competition. Then, we have two separate interviews. First, Glenn speaks with then AAHOA Chairman HP Patel about AAHOA & Emerald Eve...
May 05, 2019•50 min•Season 3Ep. 153
By 2020, 50% of search will be by voice.What's driving voiced search? What is your hotel going to do not get left behind? The CEO of Milestone, the digital marketing company for hotels, joins Glenn and Estella to talk about the state of voiced search and what your hotel should be doing now. Guest: Anil Aggarawal, CEO, Milestone, Inc.
Apr 30, 2019•33 min•Season 2Ep. 19
We broadcast live this week from #AAHOACON19. Check out all our video podcasts on the No Vacancy Facebook page . Please give us a like when you visit. First, we celebrate #AAHOA on it’s 30th anniversary with Bruce Ford of Lodging Econometrics and Craig Sullivan, founder of the CLIC conference . Then, Red Roof president Andy Alexander, and Phil Hugh, Red Roof CDO launch a new construction Home Towne Studios prototype and we get about all their brands . Subscribe to our weekly newsletter. Text hot...
Apr 28, 2019•49 min•Season 3Ep. 152
Marriott International's Modular Execs Jennifer Lund, Senior Director, Global Design Strategies, and David Walsh, Senior Director - MSB Project Management joined Glenn during #AAHOACON18 to chat about modular construction. Since this conversation in spring 2018, modular construction has become part of the hospitality vernacular and we want you to learn all about it! Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@ro...
Apr 22, 2019•21 min
Michael Stengel, SVP, The Gaylord Hotel Brand at Marriott International reveals everything you need to know about the Gaylord hotel brand and its strategy. First, Glenn speaks with hotel owner and entrepreneur Rupesh Patel in an interview guaranteed to make you smarter. Visit https://www.smartguests.com/ . Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media , or via Twitter and Instagram @TravelingGlenn. Vis...
Apr 21, 2019•1 hr 8 min•Season 3Ep. 151
Is Your Hotel Deploying Right-sized Distribution? What's Trending in Distribution? One size doesn't fit all. Glenn and Estella chat with Millennium's SVP of Digital Distribution & Revenue Strategy about his approach to right-sizing distribution. Guest: Nayan Peshkar, SVP Digital Distribution & Revenue Strategy, Millennium Hotels & Resorts
Apr 17, 2019•38 min•Season 1Ep. 18
Hubert Viriot, CEO of the innovative brand Yotel on building this brand that’s in airports, big cities and soon residences!! First, Glenn speaks with Jagruti Panwala, who’s about to become chairperson of # AAHOA . They discuss the upcoming annual conference in San Diego and her journey as an AAHOA board-member. And for some reason we totally blow off celebrating our 150th episode!! Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Our New Orleans Jazz Fest is o...
Apr 14, 2019•1 hr 17 min•Season 3Ep. 150
To many, including host Glenn Haussman, think the future of hospitality is about community building. Philip Bates, CEO of Bode , agrees. He’s understands travel is about forging new connections and deepening existing ones. Bode creates places to make that happen. First, Glenn speaks with Robert Schofield, General Manager, The Langham, Chicago , about the consistent quest for five star service delivery. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Our New O...
Apr 07, 2019•59 min
Expedia's Vivek Bhogaraju joins Glenn and Estella to talk about the current crossroads hoteliers find themselves with regards to understanding and adoption of today's revenue management systems. Guest: Vivek Bhogaraju, Director, Revenue Management Systems, Expedia Sponsors: Cendyn Subscribe to all No Vacancy podcast network shows: iTunes , Google Play , Stitcher...
Apr 02, 2019•35 min•Season 2Ep. 17
Raj Trivedi is President at La Quinta Brands Wyndham Hotel and Resorts. He discusses the brands purchase, where it’s headed and how his career arc got him to this place. First, Glenn speaks with renowned hotel lawyer Jim Butler on the industry’s biggest legal issues, and Ron Kim, SVP Prospera Hotels on why the company loves building in Anaheim. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Our New Orleans Jazz Fest is over. However, learn more about the Mis...
Mar 31, 2019•55 min•Season 3Ep. 148
Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman wrap up the Hunter Hotel Investment Conference where people were feeling great about the hotel economy, or were they? Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network: iTunes , Google Play , Stitcher...
Mar 27, 2019•25 min•Season 1Ep. 5
Adam Dougherty, is VP Operations with WaterWalk , the latest in a long line of companies created by legendary developer Jack DeBoer . This brand combines extended stay furnished and unfurnished corporate apartments. First, Glenn speaks with Guntram Merl, General Manager of the St Regis Atlanta, a hotel celebrating its 10th Anniversary. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Our New Orleans Jazz Fest is over. However learn more about the Mista Big Stu...
Mar 24, 2019•57 min•Season 3Ep. 147
The battle between OTAs and booking direct rages on, and while brands are expected to continue inching forward with brand.com reservations, hotels continue to struggle with loyalty, rewards, and personalization. Glenn, Estella, and our guest, Robert Cole, break it all down. Guest: Robert Cole, RockCheetah, Founder and Phocuswright's Lodging Senior Research Analyst and J.D. Power Senior Consultant
Mar 18, 2019•50 min•Season 1Ep. 16
Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman share more than you ever knew you needed to know about the ins and outs of management contracts. Learn more about Gary and LWHA here: http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network: iTunes , Google Play , Stitcher...
Mar 12, 2019•25 min•Season 1Ep. 4
