Bonus Show: Smart Technologies Impacting Guest Experience and Satisfaction
Jun 14, 2017•27 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
In this bonus episode, we speak with Samsung’s Jonas Tanenbaum to discuss critical issues such as:
- How technology affects guest journey at a hotel;
- How guest satisfaction ratings can be improved/influenced at a hotel through technology;
- How televisions are acting as the central hub of a guest’s hotel stay;
- Future customer trends.
Subscribe on iTunes: No Vacancy with Glenn Haussman
Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm
Send your comments and questions to Glenn@rouse.media.
Support the show: https://www.patreon.com/novacancy
Follow Glenn @TravelingGlenn
Learn more at http://novacancy.libsyn.com
Produced by Jeff Polly: http://www.endpointmultimedia.com/
For the best experience, listen in Metacast app for iOS or Android