Bonus Episode: Personalization, Guest Experience and the CRS - podcast episode cover

Bonus Episode: Personalization, Guest Experience and the CRS

Aug 06, 201958 min
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Episode description

For this bonus episode we present a panel discussion focused on personalization, guest experience and the CRS, which was recorded during Amadeus' annual customer conference. 

Panelists:

Curtis Brewer – SVP, Reservations and Website Solutions - TravelClick 

Will Darrah – VP, Reservations – TravelClick

Ted Horner - Managing Director - E. Horner & Associates

Tim Kinsella - SVP Global Sales, CRS/PMS/Payments – Amadeus

Patrick van der Wardt - VP Product Strategy, Amadeus Hospitality Platform - Amadeus

Moderator:  John Burns – President -  Hospitality Technology Consulting

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