Buckle up.. In this week's episode we talk - Old marketing = posting, ads, discounts - New marketing = unforgettable client experience that does the talking for you I- n 2025, your reputation is your marketing Key Points: VALUE x VALUE ✔️ The Experience Starts Before They Sit in Your Chair Booking process, confirmation, vibe check—all part of your brand ✔️ Word of Mouth is Now Experience-Driven Clients don’t just share results—they share how they FELT If the energy is off, they ghost—even with g...
Jun 27, 2025•27 min•Season 7Ep. 14
In this episode, we’re diving into what it really takes to bring your team together—and why connection is the foundation of every successful salon culture. If you’re feeling tension in the room, noticing cliques, or struggling to get your team moving in the same direction, this one's for you. You’ll learn how to: Build trust without micromanaging Lead with intention and create clarity around values, standard, and expectations Shift from a group of individuals to a salon team with shared purpose ...
May 09, 2025•20 min•Season 7Ep. 13
In this episode, we’re diving into what it really means to own your client experience—starting with relationship-building. From the first hello to the post-appointment follow-up, every touchpoint matters. We are sharing simple ways to strengthen client trust, boost retention, and build genuine loyalty that goes way beyond hair. Plus, a few hot tips to elevate the client experience instantly. If you’re ready to turn one-time visits into long-term relationships, this one’s for you....
Apr 11, 2025•21 min•Season 7Ep. 12
Welcome back! In this episode, we’re diving into the shifts shaping the beauty industry—from the evolution of retail and how clients shop for products to the one thing they consider most when spending money in 2025. Plus, we’ll explore the growing emphasis on self-care and what it means for the future of salons and hairstylists. If you want to stay ahead in this ever-changing industry, don’t miss this conversation! 🔥
Mar 14, 2025•21 min•Season 7Ep. 5
In this episode, we dive into where the industry is headed and how to stay ahead by focusing on what truly matters. Key Takeaways: -The Future of Beauty – Trends shaping the industry & what to expect -Where to Focus Your Time & Energy – The biggest opportunities for growth and success -What Matters Most to Clients – Beyond great hair, clients crave experience, personalization, and connection The industry is evolving— are you ready to evolve with it? Tune in and start making shifts today!...
Feb 28, 2025•23 min
Strong Leaders Don't PLAY! They SLAY! In this episode, we’re diving into the anatomy of a strong leader the four key traits that define a strong and impactful leader in the beauty industry. If you’re ready to elevate your leadership game, this one’s for you! 1️⃣ Adaptability 2️⃣ Emotional Intelligence These are just the start. Join us as we go through all 4 traits in the very powerful episode. Ready to lean into your leadership? Tune in. Sponsored By OligoProfessionnel...
Feb 07, 2025•15 min•Season 7Ep. 3
In this episode, we’re breaking down practical ways to simplify your salon business, eliminate overwhelm, and focus on what truly matters. Whether it’s pricing your services with confidence, mastering client consultations, or resetting your schedule, these tips will help you work smarter, increase profits, and stay inspired. Just a few things we cover: Streamline Your Workflow: Simplify your services, schedule, and goals to create clarity and reduce stress. Confident Pricing: Learn how to price ...
Jan 24, 2025•18 min•Season 7Ep. 2
In this episode, we’re diving deep with Steve Reiss from Pivot Point into: 🎓 Post-Pandemic Education – How the beauty industry’s approach to learning has evolved and why staying adaptable is key to your growth. ⚖️ New School vs. Old School Divide – What both sides can teach each other and how to merge modern trends with timeless techniques. 🌟 Closing the Generational Gap – Breaking down barriers between generations to build stronger, more unified teams and communities in the industry. It’s tim...
Jan 03, 2025•32 min•Season 7Ep. 1
In this week's episode we discuss the rise of the popular Hybrid salon model. We will cover why It works, how it can impact your business, and if it's the right business model for you. J and Nina come from 2 different perspectives on this so tune in to see where you align. Does the hybrid model offer a win-win approach, creating more opportunities for both salon owners and stylists to grow. Let's find out.
Oct 18, 2024•16 min
In this episode, we dive into five ways to handle online trolls and haters, keeping your peace of mind intact: Don’t Engage! Respond with Positivity! Or hey... respond with a joke. We got you all the way down to the BLOCK button. Tune in for a quick, actionable guide to maintaining your sanity and staying focused on what really matters!
Oct 04, 2024•13 min
Let's get down to business. The days of blaming everyone else for what's happening in YOUR biz is out! ACCOUNTABILITY is in. We are sharing our tips to navigate this and overcome the FEAR of looking within. JOIN US
Aug 30, 2024•19 min
It has been a wild year! Some are crushing it and some are really struggling. Today we want to offer you some support and resources to help you through this season. We are sharing our top 3 areas of focus in getting you to move the needle in 2024. TUNE IN. Sponsored by Oligo Professionnel Check out my latest blog on this topic here
Aug 02, 2024•26 min
Do you see roadblocks or opportunity in your business? Is fear driving your decision making? Learn how to shift your mindset and get out of your own way so you can create true success in your business. TUNE IN Sponsored by Oligo Professionnel
Jun 14, 2024•32 min
OOH do we have a treat for you. Meet friend and fellow business coach Steve Gomez. He has been on the industry for 31 years and is so knowledgeable in the finance and salon growth space. From Profit and Loss statements. Increasing profit to managing RETAIL sales. He is on the task for sharing such valuable information to help you grow a profitable business. Tune in and tell a friend. Sponsored By Oligo Professionnel https://stephengomez.net/...
May 24, 2024•43 min
Danielle Keasling is a former salon owner and has been in the industry for over 28 years. She works with multiple brands and is the winner of the coveted North American Hairstylist of the Year award. Now her focus is helping stylists grow their business in more ways than one. She has created a new platform called Hair Biz and Beyond to help stylists step outside of their comfort zone and create a strong brand so you can grow your business seamlessly. Sponsored by Oligo Professionnel...
May 10, 2024•22 min
What is it that's holding you back from greatness? Maybe it's YOU? Maybe it's your systems? I know this is a tough pill to swallow but we are getting into it in this episode. Unclog your ears and listen up because this episode is a heavy hitter. We got you... Sponsored By Oligo Professionnel
Apr 26, 2024•17 min
Are you experiencing a loss of clients and inconsistencies in your salon business? It's time to take action! Join us as we address the root causes, including inconsistent pricing and a lack of client follow-up. Losing clients can be costly, but we're here to help you get back on track. Sponsored by Oligo Professionnel, we'll share the top three strategies to rebuild trust with both new and current clients. Don't miss this opportunity to strengthen your salon business and enhance client loyalty. ...
Mar 29, 2024•18 min
Yes! We said PINTEREST! Pinterest can do great things for your business. You just have to have a little know how and some tips to help you along the way. We give you stats, tips, and a real time look at what this can do to help you grow your business. Dive in with us. Sponsored By Oligo Professionnel
Mar 08, 2024•18 min
Today we are joined by our friend Missy. She is the Director of Sales and Business Development for Schedulicity and is also a hairstylist and former salon owner. Missy is a wealth of knowledge and today will offer great insight on: Streamlining your client booking experience The importance of client follow ups Topics for email campaigns And pre booking for YOUR business and creating a waitlist This is a must listen to episode. Sponsored By Oligo Professionnel...
Feb 16, 2024•36 min
Get ready to feel EMPOWERED! Our friend Keya is back and she is a force to be reckoned with. She is an educator, DEIB coach, Industry Activist and founder of The Koulour Kulture and Texture VS Race. On today's episode we are diving into VALUE and FEAR. Is fear driving your business? When times get tough in your business do you revert back to fear? Keya is going to share some valuable tips to navigate fear and discover your true VALUE. Plus she will be sharing info abut the TVR summit coming up M...
Feb 02, 2024•38 min•Season 7Ep. 16
Feeling pressure to show up in a way that doesn't align with who you are and what your brand stands for? We get it. Today we are going to give you some guidance on how to stay the course and remember who you are and how being your TRUE self is what is actually going to help you grow your business. Sponsored by Oligo Professionnel
Jan 19, 2024•21 min
Happy NEW year! Do we have a SHOW for you today! Our girl, content creator extraordinaire and salon owner Emily Chen is our special guest today. She will be sharing tips on how to show up on social media to help you grow your business. Her tips on recording and editing her videos. Plus LEADERSHIP. How to lead from confidence as a salon owner in 2024. She dropped a lot of gems my friends! This is a MUST tune in episode. Sponsored By Oligo Professionnel...
Jan 05, 2024•34 min
What you see and hear isn't always the truth. Today we are breaking down the TOP 7 myths in our industry and we are giving you the good, the bad, and the ugly. This is our LAST episode for the year. So you know we went all the way in. Tune in.
Nov 17, 2023•29 min
Branding is NOT what you may think. It is a huge asset when it comes to your business and can no longer be overlooked. In 2023 and beyond it is an absolute MUST if you want to build a business that stands out. John Mosley is an expert in this area and speaks from pure experience. He was the NAHA 2022 Educator Of The Year, The Host of the @nobody_listens_podcast The Andis Global Educator and has built an incredible brand that has evolved over the years. Join us as he gives you his TOP tips to cre...
Oct 20, 2023•27 min
You have heard all the chatter about AI and chat GPT. But what is it? How can it help you in your business? And why is it important for you to lean in as opposed to turning a blind eye. Our friends Corey Gray from Hairdustry and Lexi Lomax have taken the leap into AI head on and are ready to spill the tea on how Chat GPT can become your absolute best friend in your business. Listening to this episode is an absolute MUST! Check out Salon Inner Circle the AI Tech guide for your beauty business her...
Oct 06, 2023•33 min
Are you feeling STUCK because of your prices? Do you fell like everyone is doing the MOST in their business when it comes to pricing and you are floating through? Join us in this pricing conversation that will help you move through some barriers that may be keeping you still and stuck in your business. PLUS the 5 factors of pricing. You can check out my FREE pricing class at ninatulio.com
Sep 22, 2023•12 min
Covid exposed us, our businesses, and our brands. Leaving some feeling naked and afraid. But now we are putting the layers on piece by piece. It's time to take rebuilding to the next level and STAND out! Join us as we share the 3 areas of focus on how to stand out amongst the crowd and how you can be the GO TO salon/stylist in your area. Sponsored By Oligo Professionnel
Sep 08, 2023•20 min
No need to stress about getting new clients. Should you be on the hunt for new clients? YES! But there is so much money to be made in your business why stress about time, money and energy on attracting new clients when you can make more money from WITHIN your business. Tune into this one and tell your stylists friends too. Sponsored by Oligo Professionnel.
Aug 25, 2023•18 min•Season 7Ep. 15
Which pricing structure is best for you? Not what's trending or what is hot at the moment. In this episode we are going to break down the most popular pricing structures and we are giving you the best tips on how to choose which structure suites your business long term. TUNE IN. Sponsored by Oligo Professionnel
Aug 11, 2023•18 min
Efficiency is where it's at. The Why? How to get started? And how it can truly change your business. How you can make more money, have more time on your hands, and more freedom to do what you love. Give yourself and your clients the gift of TIME! Let's get started. Join us. Sponsored By Oligo Professionnel
Jul 28, 2023•19 min
