Learning to Say "No": With strength and clarity

Episode #61 // As leaders, we are often cast in situations where we have to say “no” to people.

In this episode I give you some practical techniques for having the confidence to say “no” to virtually anyone - your team, customers, suppliers, and peers.

I’ll even touch on how to say “no” to your boss without risking the relationship, or making her or him feel as though you are being insubordinate.

Understanding how to say “no” without feeling as though you have let the other person down, and without carrying guilt around afterwards, is the hallmark of a strong leader.

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