Surface – Fostering Well-being in the Nursing Community: Finding our voice to ask for support – Part 2 - podcast episode cover

Surface – Fostering Well-being in the Nursing Community: Finding our voice to ask for support – Part 2

Mar 30, 202322 minSeason 3Ep. 11
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Episode description

This episode of the NLN Nursing EDge Unscripted Surface track is part two of two featuring guest Cynda Rushton. Dr. Rushton continues the discussion on fostering well-being and resilience among nurses and nurse educators, emphasizing the importance of creating psychologically safe environments. She highlights the need for self-awareness, self-care, and the ability to ask for and receive support as essential components of maintaining well-being. The conversation also explores the impact of moral distress and the importance of addressing systemic issues that contribute to burnout and emotional exhaustion. Dr. Rushton provides practical advice on how individuals can start taking steps to improve their well-being and resilience, including identifying core values and engaging in activities that bring joy and energy.

Dedicated to excellence in nursing, the National League for Nursing is the leading organization for nurse faculty and leaders in nursing education. Find past episodes of the NLN Nursing EDge podcast online. Get instant updates by following the NLN on LinkedIn, Facebook, Instagram, Bluesky, and YouTube. For more information, visit NLN.org.

Transcript

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Thank you for joining us for this part two  discussion with Dr. Cynda Rushton talking   about wellness and well-being in nurses and  nurse educators. Thank you for joining us again. So this area this topic of a psychologically  safe environment I know I'll speak for you   Rachel that because I know you so well that  it resonates deeply with us and we've   always talked about how it's not a one  and done kind of situation. It has to be   kind of almost have to create it for 

yourself internally first right. What do I   believe, what what is my philosophy of teaching, of  professional practice. Cynda you did a beautiful   job in the R3 program of talking about identifying  our core values. What are the one or two or three   things that really create your structure in  which you operate morally, ethically, emotionally  

and you can lead with that. So this idea  of exploring our ourselves as teachers   or mentors are psychologically safe kind of landscape and then creating it   and then checking in and maintaining it  and evaluating it. Is this still feeling   like a container that we're learning  and risk can happen and vulnerability   and then re-establishing it.

Sometimes it starts falling, the   wheels start falling off and you're like, uh oh, you  know particularly after an exam, perhaps the wheels   start falling off and our learners  get upset, they activate emotionally because of all   kinds of really important emotions -disappointment,  fear, anxiety, do I belong here, so all of   this comes up in the classroom and if we don't  know what to do with that or how to respond or   and then we don't know sometimes unconsciously 

again we're absorbing all of this and we may not   know how to respond in that moment and we may shut  down and a lack of just not knowing what to do so   I think about that I mean I think that experience  happened in the classroom that I just described   but it happened in the the nursing unit, the nurses unit and the hospital. It happens in  

community practice. It happens everywhere and I  feel like I just commend you for creating these   modules and awareness and skills and knowledge  and content where people can just   learn how to do this and have more awareness  about it. You know, it's not like we got a playbook   you know, and you know I  think back on my own career.  

Part of the reason I got involved in these  ethical issues is as a pediatric ICU nurse   I was involved in hard decisions at  a time when technology was advancing,   hopefully to benefit children and youth, but  there was also a downside of that and we didn't   know what those limits were but the distress  that I experienced I didn't have a name for. 

I didn't know what to even call it. So I think we're in a similar situation now where   everybody's sort of attached themselves  to the burnout narrative but I don't think it's   actually precise enough for us to locate what the  source of this distress actually is because if we   can't make an accurate diagnosis we cannot decide 

what the solution is. We can't figure that out   so I think it's creating spaces where we can  unpack what's really at stake   here, what's going on and we have a pretty  impoverished vocabulary about how we're feeling. We say, you know, Michelle I'm 

fine. Well I'm not fine. Actually I'm feeling   sad or I'm feeling afraid or I'm feeling, I am  feeling anxious so some of it is also expanding   the vocabulary so that when we are asked how are you instead of creating a mask   that is really not an honest response, I'm not  actually okay and being able to have a norm and a   culture where we can be honest with each other. You know what, I'm kind of struggling today. I'm having  

a hard time focusing. I'm distracted because of  something that happened at home before I came here   that would be a different kind of environment  than everybody just soldiering on.   I'm hoping that maybe this pandemic will  open up that possibility for us that we can   turn toward our limitations with a little  more compassion in the way that we are   compassionate to the people we're trying to 

serve. We also need that toward ourselves and I think this idea of changing the how are you  from a rhetorical question to a genuine curious   question and holding space for that response  is so important. When I think about that   it takes me back to this quote that at first may  not seem applicable here but I read it on social  

media the other day. It talks about as a parent the  more I become skilled at being a parent I realize   it's not about managing my child's emotions and  behaviors it's about managing my parent emotions   and parent behaviors and I think there's a nod  from that that can apply here in that if we're   going to hold this space if we're going to model  this for our students it really becomes first and   foremost a priority of learning the language and 

the noticing skills and the management skills for   ourselves before we can start really genuinely  holding space for others. We often say,   "you can't give what you don't have yourself," and  what I see happening a lot with I mean all of   us nurses but also faculty members is we're  so quick to focus on our students to focus on  

the patients as if we ourselves don't matter. Our code of ethics is really clear

nurses have the same duties to self as to  others including preserving their well-being   and integrity. We have a tendency to count  ourselves out of the equation and our code is   clear that we have to count ourselves in. We have  to invest in ourselves to be good stewards of our  

scarce resources

ourselves, our energy, our time,  our knowledge, our skills, and that's not something   somebody else can do for you. That is an internal  personal journey of trying to figure out what that   looks like. Part of it is I think reframing  asking for help as an act of weakness and seeing   it actually is an act of integrity, of being able  to know myself well enough that I know what I   need and I know where to find the resources that 

will support me. That is a shift I think   that could help us engage in integrity preserving  choices rather than reinforcing a victim narrative   and one of being disempowered that I have  no choice. I think we always have choices.   I also think I love what you're saying.  There's this side of asking for help, identifying   that hope is needed and then having the courage to  ask for help and then the other side that would be   really wonderful is if that ask for help could 

be met with what happened to you. I read that   book by Oprah Winfrey and Dr. Bruce Perry that is  trying to change the narrative from what is wrong   with you to what happened to you so if somebody  has the courage to ask for help that they could   be met with - share with me what's  happening for you or what happened to you and   then it could be this opportunity for the person  that could be a signal to check in well what did  

happen? Why am I feeling this way? What is bubbling under the surface that I can't quite   identify and to make a little  connection to nerdy brain science with   situational awareness. We as humans are really bad  at keeping ourselves situationally aware. We need   another person to tap us on the shoulder and  say, do you see what's going on? We can't do  

that ourselves. Sometimes we need help. So even  when we're asking for help the other person   might need you know that dialogue  and that connection can really advance the   the whole situation. The whole thing we need,  we need investments on both sides of the equation.   As faculty members we can be  part of that in creating the environment but   we've got to do our own human homework before we 

engage in that. It's not like a transactional... let me read the script that's only going  to get you started, that's not going to actually   solve the problem. And at the same time then  how do we create learning opportunities with   students when things happen? Another module  we created was around when hard things happen.   Your first code, your first patient  death, your first mistake the first time somebody,   some person is yelling at you whether it's a 

patient or somebody else. How do you process that   personally and in collective relationship  with your colleagues? It's   gonna happen so how do we anticipate that? Instead of being surprised by oh this is a reality   and giving people a chance to to explore that in a  lower risk kind of circumstance.   Simulation is a great place where that can happen.  You know, it's not only doing the code it's   having a part of your simulation which is about 

okay how do we honor the life that just ended? How   do we incorporate a ritual at the end of that  process that acknowledges our humanity and our   own experience and then how do we move from  that into a debriefing of how we process   the emotional dimension of that?  Those are are not soft skills.   Those are actually fundamental skills  that are necessary to sustain us in   our profession, especially if you're working in an  environment where those things come up frequently.

So Cynda, someone comes up to you and says,  everything you're saying is resonating   with me. I want to think more about this,  think deeper about this. Where would you   direct them to go? Where should they start if  they really just want to dive into thinking   in the space and building some of the skills  necessary to tackle these difficult questions?   Well, I think there are just many doorways. 

There's not just one and I think people have   to start where you are and one place  you can start is just taking stock yourself   of how am I doing right now.  What's working, what's not working,   and really exploring what's missing. What's  missing from my life and my work? Where am I   getting energy and where is it being depleted  and how can I get more of those energy producing  

things in my life? So there's, I think,  a discernment part, you know, to start with and it's also exploring our assumptions about  ourselves. We've had this talk about words,   self-care you know became this thing. Oh, that's  self-indulgent. That's selfish. That's for somebody else. I don't have time for 

that. In our work we shifted to self-stewardship   because self-stewardship is about knowing yourself  well enough to know what nourishes you and what   depletes you and to know that you are deserving  of that investment because you are a human being.  

Also involves turning toward  our challenges and our edges with compassion   rather than judgment and then being willing to  take the steps to choose how you're going to   allocate your scarce resources of your  life your energy, your knowledge, skills   in a way that really reflects who you are  and why you're here and so that is a lifelong   process. I think it's not a one and done. It's  not like you can go and get the checklist. 

It really doesn't invite us to to create space  for that kind of exploration to be curious   to remember, you know, I'm a knitter.  I started knitting in the second grade.  

I stopped knitting for a period of time and one  of the things that I realized as I was doing my   own self-assessment when I pushed and pushed and  pushed to the point where I was kind of burned out   and I started thinking about what were the  things I really loved to do so I went to   the yarn store and I touched all the yarn and I  found some really beautiful yarn and a pattern   and I decided I was going to knit again I haven't  stopped since but it's that kind of remembering  

what is it that brings me joy. What is it that  nourishes me in my ability to show up every day?   What can I start doing to end the day to lighten  my load to let go of what's not mine to carry and   how I can let go of those self-limiting beliefs so  that I can arrive at home with my family without   all the stuff in my backpack that's dragging me  down. So those are some of the things.   It's like start where you are and be curious. Take  some risks. If it doesn't work, do something else.

Well I realize, I hope our listeners realize  that you all have human homework to do. I love   that saying. I'm going to use that if you don't  mind, Cynda, with your permission. We all have   human homework to do so starting with ourselves  and kind of taking inventory can be a wonderful   place to start. Thank you and kind of finding  what what energizes you, what builds your cup   and that then that

gets shared. That resonates and   that kind of positive energy is shared with others, so thank you   Cynda. I'd like to, if it's okay with you, Rachel,  I'm gonna see if we can ask Cynda some questions,   rapid fire questions. Sounds good. All right  just to get to know you a little bit more Cynda.   If you were to write a memoir  what would you title the book? The Long and Winding Road. I was thinking human 

homework again. I was like maybe everyone needs   to have their human homework and  you can have a book called, oh gosh.   Yeah it's been quite a long and winding  road actually life is full of surprises.   I guess that's what I'd say. Wonderful. What is  on the top of your reading list right now for fun?   The fun reading list is very limited  right now because I am working on   a second edition of our book so I'm not  reading a lot of fun things at the moment.  

but...the things that I'm really drawn to is one book is   by Christiana Figueres who was one of the Paris  Climate Accord architects about how to be a   persistent optimist in the midst of all of this  climate catastrophe and how do we   meet that moment which is not so different  from what we're trying to do in health care. And what is your favorite quote? I have so many. His Holiness the Dalai Lama says when you  meet real tragedy in life you can beat  

it in one of two ways. Either losing hope  and falling into self-destructive habits   or using the experience to  find your inner strength. That is beautiful. That is beautiful. And lastly, if you could have dinner  with one person dead or alive who   would it be? Oh gosh. There's a  lot of people. Nelson Mandela. I would love to chat with him.  Absolutely - an inspiration indeed.   Cynda, thank you so much for giving  of yourself and your insight and your  

wisdom and talking with us. I've learned  a lot. I certainly needed to hear a lot   of it so I'm sure others did as well.  So thank you so much for joining us.   My pleasure. Thank you for inviting me and thank  you for creating the space for this conversation. Thank you for joining us on this episode  of NLN Nursing EDge Unscripted Surface.  

We hope you join us next time. Until then,  remember, whether your water is calm or choppy,   stay connected, get vulnerable and  dare to go beneath the surface. [Music]

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