Layoffs Expected at Mass General Brigham - Part 2 - podcast episode cover

Layoffs Expected at Mass General Brigham - Part 2

Feb 11, 202541 min
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Episode description

Mass General Brigham, the largest health care system in Massachusetts, announced its plan to lay off hundreds of workers, citing a roughly $250 million budget gap. MGH said the layoffs will focus on “non-clinical and non-patient facing roles.” What are some of the challenges MGB is facing that might have led to the layoffs? How will MGH’s restructuring impact the hospital system?

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Transcript

Speaker 1

It's nice side with Dan Ray. I'm Boston Radio.

Speaker 2

I know the audience can turn over every hour, So let me just take a moment before we get back to our phone calls. I have Alex and Alice lined up first to come up this hour. This statement from the head of the Massachusetts General Hospital today is it's it's written by a combination of pr staff and lawyers. And that's a that's a tough, tough group. Okay. So for example, they talk about, uh, that we face a quarter billion dollar budget gap over the next two years.

That's a lot of money. That's that's a quarter of a billion dollars over the next two years unless we take immediate action that's in caps, to allow us to continue with planned in future investments. That's one of those words investments. What does it really mean? So they talk about examples frontline support, immediate investments in support staff and other resources to relieve burdens on clinicians and frontline staff, including compensation. That sounds to me like we're going to

rehire people, I would think, but I don't know. New technologies, accelerate technology investments to modernize our digital tools like digital pathology, improve networks in Wi FI and AI capabilities that scale to streamline administrative tasks can allow technicians to put their full focus on patient care. If someone can interpret that

for me, I'd appreciate it. Research infrastructure, invest in research cores, laboratories and staff support work environment, improve the experience of our patients and our people with near and long term investments. There's that word again, to modernize our space and address long standing needed improvements, including but not limited to are along with campus word salats, community health scale community health programs to extend their impact. What does that mean? They talk

about our strategic organizational redesign. Think about the amount of time and money they spent to come up with these words that frankly don't mean anything to the average person. Reduced redundancies. Why do you have redundancies in the first place. A limited number of management and administrative positions throughout the system will be eliminated, consolidated, or rescoped. I've never seen that word before, rescoped. That's come up. They paid some

consultant a lot of money to get that word. Rescoped. Focusing resources on critical patient facing and mission supporting work, patient hyphen facing and mission hyphen supporting work whenever you can work a couple of hyphens in, that's a good thing. Improve efficiency by removing management and administrative layers. Really we aim to reduce bureaucracy. That's a good thing. Enhance decision making that's a good thing. Improve communication, and foster a

more agile environment. Word salad empower staff. Frontline staff will have more direct access to leadership, promoting transparency. Oh, that's an important word. Transparency, accountability, and better understanding of team challenges. Anybody wants to come on from mass General Brigham tomorrow on my show and explain what this press release actually means, You're more than welcome. I'd love to hear from you. What has been your experience in hospitals in Massachusetts recently?

The context for me is Obamacare. Obamacare supposedly was going to make everything simpler, better, and easier. I don't think it's made it's simpler. I don't think it's made it better. I don't think it's made it easier. I think it's more expensive. I think it's more convoluted. I mentioned earlier today I talked with a friend who had to take his son to an emergency room. It wasn't a life

threatening emergency, but to an emergency room. When he got there, he was told he will see a doctor in seven I think it was seven or seven and a half hours. That's a long time to sit in emergency room, don't you think. And by the way, it's on a day, on a day which is pretty quiet. Then go to Alex and milis Alex, appreciate your patience. Next next on nightside, Alex.

Speaker 3

Hey, danger dining. I'll tell you my odyssey. So I was. I was scheduled for a procedure on the eighteenth of November. It was in the Platian and it happened to be at the MGH, and thank god, all went well. But after that, a few weeks after that, I had another issue and then come to find out that I wind up with a hernia, which I had a schedule and the had schedule an appointment with with a specialist and before the new year, he told me you're all set.

I go to check on my appointment and he said as to me, oh, by the way, we're out of network now, so we're no longer taking Blue Cross Blue Shield. And I says, why did you tell me? After the after the first of the year, I you know, I could have gone elsewhere where a doctor that was in network, and you know, like because I've been paying So they said to me, well, you know that's nothing to do

with us. Just called your insurance company. For long story short, the cardiologist that I had seen at at mg H, he has a colleague that's a specialist and he happened to be in network. So I kind of lucked out in that regard. But I just wanted to say something between the insurance company and the hospitals, the patient gets, you know, the short end of the deal.

Speaker 2

Well, let me let me ask you this. You you were resc who who rescheduled you after the first of the year, if your insurance carrier was changing, was that the doctor?

Speaker 3

Well, they said, I could see this provider, but I would tell you out of pocket expensive. You know, it was on a network because they decided that the that they were, you know, taking Blue Cross, Blue Shield and Alex.

Speaker 2

You didn't understand my question. My question was if let us say I owned a restaurant. Let me keep it simple. Let us say I owned a restaurant and I knew I was going to close the restaurant on December thirty first, and you called on December twentieth and said, my wedding anniversary is on January tenth, and I'd love to have a wonderful meal on January tenth. And I took the

reservation knowing that the restaurant was going to close. And when you showed up on December tenth, the restaurant was closed. You'd say, well, why'd you take it? Why did someone schedule you if they knew that the insurance carrier that you had was no longer going to be accepted by Mass General? Is what you seemed to That seemed to be the story.

Speaker 4

You told me exactly.

Speaker 3

Yeah, it was after the first to the year.

Speaker 2

So why did that person schedule you? Why did someone before the first of the year say, oh, come back, we'll do the surgery for you after January first, knowing that you wouldn't have insurance for that. Who was that knucklehead?

Speaker 3

It was one of the staff members. And you know they said, well, we apologized, but I says, an apology doesn't do me any good because I have paying now if I wasn't lucky, it's they say, it's who you know? Is my cardiologist?

Speaker 2

Well, yeah, you got a breakage. I get it. It doesn't matter to me. Congratulations, congratulations Alex. You were able to do a workaround because you're a smart guy. Okay, congratulations on that. But that is what I'm more interested in, is not the fact that your cardiologist was a really good guy, that he helped you, Okay. I'm more concerned that you were put in a position by Mass General.

They scheduled you for a procedure inappropriately. They should have known that your insurance was going to lapse as of January first. That's the point of the story that's most important to me, the fact that you had a good cardiologist who did a work around for you. You were lucky. You were lucky. I was thanks you, Alex, appreciate you.

Speaker 5

Well.

Speaker 2

Okay, thank you, Alex, appreciate bye bye again. What I'm looking for here is conversation, not so much about your specific success. I mean, I'm glad that Alex had success, but that's like somehow working within the system because you get lucky. Most people don't get lucky. I'm concerned about the system at this point, which ten years ago, Obamacare was going to be the magic pill, right, it was

gonna work for everybody. Now there's complications I'm not trying to blame President Obama per se, But did we know that the border was going to be open? Did we know that thousands, tens of thousands, hundreds of thousands, millions of people going to stream the cross and they weren't going to use our emergency rooms, our nation's emergency rooms.

Speaker 6

Uh?

Speaker 2

And now you see Mass General is going to lay off. It's going to do a two percent budget cut. I wish the federal government was as efficient as the Mass General Hospital, but I wish the Mass General Hospital was running it a little bit anticipates a little bit. This is crazy. We're coming back on night's I feel free to join the conversation only line opened six one, seven, two, five, four to ten thirty. A lot of folks have been

complaining it's tough to get through. Tell you right now six seven, two five four ten thirty your thoughts on this. When Mass General we've had Steward, which was a disgrace. Okay, that's just a flat out disgrace, and the Boston Globe did some great reporting on that, by the way, But this is also really question and when when I read this press release, which none of you are going to read or very few of you are going to read maximizing our impact. They're basically trying we're going to maximize

our impact. How are we gonna do that. We're gonna cut two percent of our budget and we're gonna lay off probably two hundred, minimum two hundred people. That's how we're gonna maximize our impact. What are you kidding me? Coming back on Nightside.

Speaker 1

Now, back to Dan ray Mine from the Window World Nightside Studios on WBZ the news Radio.

Speaker 2

Now, let's try to catch up a little bit here Alice and Beverly. Alice, appreciate you working through the news. You're next on Nightside, Go right ahead, Hello Alice. Okay, we'll put Alice on hold. Maybe she's walked away from the phone, which is not a good thing for Alice, and we will go next to Geene and Everett. Geene and Everett, you are next on Nightside. Go ahead, Gene.

Speaker 7

Hi, Jam, good evening. Thank you so much for talking about this is so important. Listen, about a month ago, I was in the emergency with my husband. We got there six p m. We were there all night. We got out at four o'clock am, sitting near waiting, waiting. We were seeing about an hour and a half before we left. Period.

Speaker 2

Who was the care you or my husband?

Speaker 7

He's a hot patient. Ye, hey and crazy.

Speaker 2

That had to be nerve wracking, particularly for her heart patience.

Speaker 7

And then and then there were other people in the waiting room and some were drug addicts, and I had to then at four in the morning go to my car in the garage with my husband holding him up. Okay, how do you think that felt? It was scary? No, the place was crazy. People were throwing up, one was throwing up, someone else was doing this, and that it was nuts. But listen, I wanted. What I want is I want the governor to take a hard look at a wake up call. This is a wake up call.

We've had many hospitals going down recently. We know that. Okay, they have to realize send the migrants home, start building more housing. We can't handle any more people at all, and we have to send others back. Start taking care and be concerned with us US Massachusetts citizens, please and stop the all the migrant and woke craziness. This is the time to be serious about fixing the problems we have right now and not creating more people. I'm concerned I know people who work at MGH and they do

administrative work. They need their jobs. Some have six children, you know, Others have you know, mortgages and everything else. What were these people supposed to do? This is not the economy where there's a million jobs out there tomorrow. It's bad times right now. And I just got my gas bill and it's five hundred and fifty dollars for one month, thank you very much, because they were allowed by the state to get a big raise. Is that because everyone hates us because we have guess heat? I

don't know, but it's not right. And people are suffering in a lot of ways in the state, and we need better governance and serious governance, no playing around anymore. This is bad and this is really bad that these people are going to get laid off and lose their jobs. It's putting really people in danger. I'm sorry. I feel so bad for people. And in the hospital's good and the nurses are great there, the doctors most you know, everyone there is great. But you know, maybe they shouldn't

build five hundred hospitals all around them. Maybe they shouldn't be expanding so much and focus on what they have. And I also think that the government. The government should have right now in action a plan for Since we are not going to have enough nurses and doctors, why don't you give a little incentive for people to go to college to become nurses and doctors. Help them so bide in paying out loans for everybody in the world who wanted to become a you know whatever.

Speaker 2

Well, great plea, Thank you very much for the conversation. I enjoyed the conversation. Talk later by let me go to Tom in West Virginia. Tom next to nights. I go ahead.

Speaker 6

I think that woman.

Speaker 4

Can you hear me? Okay, yes or no?

Speaker 2

Yes? I can.

Speaker 5

I hear you from the wind.

Speaker 4

Out of my sales. She took the wind out of my sales. I'm sorry, and you know.

Speaker 5

No, because.

Speaker 4

One third of the world lives an abject poverty, that what is not our fault as Americans. I hope people understand that. And I know there's good people that come from foreign countries that Joe Biden said come in here and claim asylum. But I'm sorry these people did not put into the social service system. And Mass General is a wonderful hospital, and I'm heartbroken to hear that people will lose their jobs because they've essentially been overwhelmed by people that don't have health insurance.

Speaker 2

Well, I'll tell you this. We're looking at probably tom about. I'm going to guess a minimum of two thousand people. They have eighty two thousand employees, which is a huge number, the largest employer in the state. They're probably going to lose two thousand. They're going to probably lay off at least two thousand people. My concern is that that no doctors, no nurses, should be laid off and let them now look at some of these extra admitutmsers and people who

are not providing directly medical care. This is bad for this is and I read this press release. I don't know if you had a chance to listen to some of the paragraphs of the sentences. I read nothing but word salads. I mean, it says nothing. It's just good words put together. And you know, it's almost as if it's the being counters and the political consultants who are running the hospitals as opposed to medical providers.

Speaker 4

All I can tell you is that with Obamacare, and I'm a talk radio junkie, I listened to conservative talk radio and progressive talk radio, and after Obamacare was passed, Progressive Radio was talking about this was probably twenty sixteen, that the reality is we want to get Hillary Clinton in there and we want to go to single payer healthcare. Now,

you're probably a well seasoned traveler. Meet people in England and Ireland with good teeth that have socialized medicine, and the answer is there are none.

Speaker 2

Go to Canada, and go to Canada and try to get medical treatment at the hospital. Good luck with that.

Speaker 4

Yeah, And you know it sounds all well and good, And I will repeat myself. I grew up in Foxboro, Massachusetts. I went to high school with highly educated white liberals that think that single payer health insurance is the cure to America. And they love the quote Bernie Sanders of Nordic socialism. Well, those Nordic countries in Northern Europe. Number one, they strictly enforced their immigration laws.

Speaker 2

They have immigration laws. Yeah. Well, they have no immat to speak. Yeah.

Speaker 5

Yeah.

Speaker 4

And the Bernie Sanders and his Bolsheviar friends, Bolshevik friends do not mention that.

Speaker 5

And uh, you know, if that works great.

Speaker 4

For Finland and Sweden, wonderful. But those are different countries with different populations. It's not going to work in America. What we'll work in America is the thriving economy of where we have manufacturing jobs and the employers can give their employees benefits such as medical and dental. If we go back forty years ago, that was not necessarily an

issue in America. But we open our borders. I don't begrudge immigrants for wanting to come in here from wherever, but we can't take care of the rest of the world.

Speaker 2

And I think, I think well, and I think that somehow the chickens are coming home to roost here a little bit. So we'll have to see what happens. It's funny mg H and Well now called mass you know, and MGB Mass General Brigham. They're going to lay off people to whatever extent they want. Meanwhile, uh, there are lawyers running into courts across America to stop any sort of cutbacks at the federal level. Oh, I mean, it's it's it's kind of the stories of two of uh

two cities. Here. You have what's going on at at at Mass General Brigham, which is maybe it's necessary, but that's a place I don't want to see cuts taking place. I would much prefer to see a lot of the fat and waist in the federal government eliminated. So it's there's, there's, there's really a couple of theme to our story tonight. So thank thanks for thanks for calling in and thanks for supporting me on this one. Thank you, Tom, appreciate your call.

Speaker 5

Take care, Dan, by bye YouTube, Thanks good night.

Speaker 2

Here's the Yes News at the bottom of the hour, ten thirty exactly, we're right on time. I got Bob, I got Glenn, I got Larry, and I got some room for you. Six one, seven, nine three one, ten thirty. We will talk about this until eleven, and we will move on to another topic. I promise coming back on Nightside.

Speaker 1

You're on Night Side with Dan on Boston's news radio allR.

Speaker 2

We got full lines. Let's keep rolling here. People are interested, and Bob is in Rhode Island. Bob, appreciate you calling. You were next on Nightside. Go ahead, Boby, Bye, Dan.

Speaker 5

I did I got a question for you?

Speaker 2

Sure?

Speaker 5

Why are you such a Trump supporter? Okay, take a look at your flora one K. It's doing better and it's having done and Biden was more and more responsible than anybody else we're putting you and everybody else that's in the stock market in a good position. Why are you such a Trump supporter?

Speaker 2

Well, you're about the first person in a while that has suggested that. What makes you think I'm a Trump supporter?

Speaker 5

Well, it's obvious just listening to you. Give me, give me an example to support Trump and everything, almost everything. You say, there's gonna be waste taking off of the government.

Speaker 2

Well, do you want to waste? What waste? Let me ask you would you like do you like waste in the government or would you like to see waste take I don't think.

Speaker 5

There is a lot of waste in the government.

Speaker 2

Oh, okay, fair enough. That's that's that's a position that I would suspect you might take it.

Speaker 5

So let me ask you this because you're a Trump supporter.

Speaker 2

Okay, yeah, let me ask you this question. What is the current What is the current federal debt?

Speaker 6

Bob?

Speaker 5

I don't know. It's pretty high, I know that much. But you can't blame the Democrats for all that.

Speaker 2

No, No, I'm not blaming democrats. I'm blaming everybody. Do you want to know what it is?

Speaker 5

Yeah, you tell me what is the sixteen billion whatever? The heck it is.

Speaker 2

It's a little more than that. It's thirty seven trillion.

Speaker 5

Dollars, okay, and that's been building up for years and years and years and years.

Speaker 2

Correct and probably be.

Speaker 5

The guy that's straightened it all out. He can't know.

Speaker 6

That's why.

Speaker 5

Here's the question.

Speaker 2

Here's I got another question for you, if you don't mind. This one's an easier one.

Speaker 5

I don't mind.

Speaker 2

Who's going to pay the thirty seven trillion dollar debt when the bill comes due?

Speaker 5

The United States citizens?

Speaker 2

Which group of United States citizens?

Speaker 5

Everybody?

Speaker 2

Everybody? Now, I don't know. I would bet you you're like me, a baby boomer, right.

Speaker 5

Yes, I am seventy four years old.

Speaker 2

Okay, no problem, that's fine, that's fine. It's not gonna be our generation, Bob, It's gonna be your kids. Well, because our generation.

Speaker 5

Don't have any kids. I don't have any kids.

Speaker 2

Well see, then then your kids won't pay for it. But if you did have kids, if you did have kids, it would be your kids, my kids, grandchildren, great grandchildren.

Speaker 5

At some point, about you and me, about you and me ourselves, Well, why can't we do it? You must be a very rich man.

Speaker 2

Oh yeah, yeah, absolutely, you'd be surprised.

Speaker 5

One K and Trump's gonna what do you want to do? How do you think Trump's gonna be? Is that gonna be good for the stock market? What he's doing, all the all the programs and stuff he's trying to force on our throat.

Speaker 2

I would I would only say, Bob that if that, if we could look at the government, it is a an organization that has built been built upon layers and layers of waste, layers and layers of waste. Uh. And if we can eliminate I said, if we could eliminate waste and provide more help to people who actually need the help. We just let me ask you a question, if I could, Would you agree with me that over the last four years during the Biden presidency, our borders with Mexico were wide open?

Speaker 5

Yes, I do I agree with that. I'm not. I'm not I'm in favor of it. That was one and fifty years ago. Everybody in I see, Oh, I can't they do it in Mexico you're so worried about.

Speaker 2

Well now now now I understand where you're coming from a little bit better.

Speaker 5

You.

Speaker 2

First of all, the Biden administration for years said no the borders aren't open. But you're an honest man, and you would you you favor open borders, which is okay, Which is okay. I appreciate that along with open borders comes child trafficking, comes guns.

Speaker 5

I don't agree with that. I agree with you. That's no good.

Speaker 2

Comes comes fentanyl. Do you know how many? How many young Americans die of fentanyl poisoning every year? Do you have any idea what that number is? No, I don't, Okay, I'm going to tell you what the number is about seventy five thousand young Americans, mostly people in their late teens, twenties, and thirties, die when you and I were growing up. Oh, it's more than too bad. It's more than too bad. It's you know, it's it's tragic.

Speaker 5

I'm sorry about it.

Speaker 2

Well, I'm glad you're sorry about it. Okay, So what are we.

Speaker 5

Gonna do about it?

Speaker 2

Well, certainly Biden didn't, that's for sure. Let's give someone else a chance. Bob. I appreciate your call. It's always call more often. You're you're a gentleman, and I appreciate your call.

Speaker 5

Thank you very much, Big Dan. I appreciate it.

Speaker 2

Have a great night. Let's go to Glenn. Glenn, you were next to night side.

Speaker 6

I have to pull all right. A week ago at this time, I had the pleasure or mispleasure of having a sleep study at Beth Israel Hospital. My friend Tim Will spent the night with me. I'm more asleep a night here.

Speaker 2

Really, So you had a sleep study? What would you have to sleep study for?

Speaker 6

My doctor wortered it. She wants to know if I have apnea sleep apnea. So they you know, they put stuff in her. They taped stuff to your body and your nose. And it went from eight thirty till five thirty in the morning. Yeah, and the technician so called kept waking me up. I only got two hours asleep thirty nights, five thirty the morning. He kept saying, turnal, go on your back. I need data. Well, first of all, I told him I don't like to sleep on my back.

I have nightmares. I don't know. It's a child. I scream in my sleep, like God, don't let me die. I get sleep proalysis. I said, I can't. Oh, we need data. It's only for a half hour and then you can turn you know. Every time I was you sound like.

Speaker 2

You had a great time gLing. Geez, oh, I certainly did. Oh yeah, did they figure out if you had sleep apnea? Let me guess you got sleep apnea.

Speaker 6

No, I don't know what they figured out. I haven't gotten the results yet.

Speaker 2

Okay, but when you when you, when you get the results, please let us know, because I'm sure there are people out there waiting with baited breadth of no whether or not you're sleep apnea. But that's okay, you know.

Speaker 6

Yeah, Well, in the guy barely spoke English. He was a foreigner. He was yelling through a PA system, and he sounded like he had masks on. He was almost.

Speaker 2

He's probably in the other room, he made right, Yeah, okay, And uh, and when you're gonna get when you're going to get the results.

Speaker 6

I don't know because I still haven't gotten the results. I had a blood test in October because I'm tired all the time for no reason. I still haven't gotten the results from that.

Speaker 2

Well, you got to get more sleep, then you won't be so tired.

Speaker 6

Well, no, the more the more time I sleep, fine, I can sleep like a baby and still be tired. But the point is, I mean I can drink caffeine and sleep like a baby and wake up tired and sleep. The first thing I did when I got home was sleep all day. My schedule got inverted.

Speaker 2

But the thing is, how does that lot apply this uh, this experience with what we're talking about tonight.

Speaker 6

Well, I take all the hospitals. I don't know if they're becoming more corporatized, Like I noticed that when hospitals merged then they laid people off like banks to.

Speaker 2

Yeah, I agree. I think that's an astute observation that there are a lot of hospitals that are looking at it from it's the bean counters, who are you know? You saw that with the Steward disaster here in Messa.

Speaker 6

I know, And I get bills that I don't have to pay for. I thought Obamacare was supposed to pay I have all kinds of insurance and I'm still getting bills that I ignore.

Speaker 2

But that means you're part of That means you're part of the problem if you ignore the bills.

Speaker 6

Right, Well, yeah, but of course I'm supposed to be you know covered.

Speaker 2

I look, I think that's the field, you know. I think Obamacare was sold to us. The group that loved Obamacare the most was insurance companies.

Speaker 6

I know.

Speaker 2

We've been being boozled because sleep study. I will tell you. I will bet you that that sleep study that that you uh experienced, if you underwent, I'll bet you they're going to charge you about three thousand dollars for that sleep study.

Speaker 6

Well, they can put me in dinner's prison because I ain't gonna say it.

Speaker 2

Let me know what the results are. Okay, Yeah, I.

Speaker 6

Wish they would treat me like an illegal, but that's another story.

Speaker 2

Maintain their sense of humor, that's important. Okay, thanks by Yeah, I have to you gotta you go crazy the simple I know.

Speaker 6

Tell me about it, all right, let me know.

Speaker 2

What happens in this one. I'm gonna bet you. I'll bet your buck you got apnea. If they test you for apnea and they're gonna come back and tell you got sleep apnea.

Speaker 6

I'm telling you, well, I hope you could have.

Speaker 2

We could have saved the taxpayers three thousand dollars and just comes with the diagnosis.

Speaker 6

And I think where quickly Tom from with Virginia. I think he was talking about the difference between a homo genius culture and a heteral genius socialized Madison works in a homo genious culture. But we're a heterical genius culture.

Speaker 2

Great, great student observation, and you use that we have just used those words correctly.

Speaker 6

Well, yeah, we have immigrants with the sniffles that can't speak English and the emergency room. I mean, I hate to be rude, but yep, yeah, well you.

Speaker 2

Don't hate to be rude, but you don't enjoy being rude.

Speaker 8

Let me put it like that.

Speaker 6

Yeah, I know. Thanks when I talked to you later, good night, Yeah, thanks too, doctor you.

Speaker 2

Soon be better, be better. Back at night Side right after this.

Speaker 1

Now back to Dan Ray live from the Window World Nightside Studios on WBZ News Radio.

Speaker 2

Back to the phones we go. We're going to go next to Larry in Oxford. Hey, Larry, welcome, mister Ray.

Speaker 9

I think that both the Fuggal government of which you're talking about from time to time this evening, and also the General Brigham are facing the same kind of problems, which is a leadership issue, and the leadership has been absent, probably because the board hasn't been careful at the maths General over the last few years, and they really need to look at the balance because running a major teaching

hospital or particularly a Hobbard Teaching Hospital. There are three critical people, the hospital administrator, the president of the hospital, who was usually a doctor, and the chief nurse. And I was very close to the chief nurse who is my wife at another Harvard Teaching hospital. She's now been dead and gone for over ten years. Critical issues, very

critical issues. Now in the federal government, we've had President Trump, President Biden, President Trump, and then those in front those who came before him, a couple of them, including President Obama. And I said, the leadership was absent there. The leadership was absent. They didn't have a clue sometimes about what to do and how to manage the Congress, manage the judicial system, which has has a role to play in our constitution. And the fact of the matter is the

leadership has been absent in both places. Until US comes back, it's not going to change.

Speaker 2

Okay. So, as someone who has had some experience and with with hospitals, in hospitals, hospital management, what do you think this augur? Is this news today from mass General Brigham? Does that augur well or at all?

Speaker 9

Because the fact of the matter is they're not going to know who to lay off, you know, and how to balance it. So that you don't get into trouble with more trouble because you get the wrong people gone. It's a real problem, all right, sir.

Speaker 2

I wish that. I wish that you were, you know, more optimistic about it. But I think you have a realistic view, So I appreciate it.

Speaker 9

I ladiate and blind, and I'm promised senior officer in the Air Force. You know, I have to tell you it's leadership is an issue, and leadership is something you've got to stay with all the time.

Speaker 2

Oh absolutely. I mean, if you want to talk about if you want to talk about sports, the successful sports franchises have they always have. They have to have great athletes, but they also have to have great leadership.

Speaker 9

So I you know, I think until it happens in the federal government, and I don't think it's there now, and I don't think it's been there for over a decade. Yeah, maybe longer.

Speaker 2

I'm looking for the next Democrat who's like Jack Kennedy, and looking for the next Republican who's like Ronald Reagan.

Speaker 9

Now he had to look for an FDR or Aarry Truman, like.

Speaker 2

I'd like to try to have one from each party.

Speaker 9

As an example, sir, then you can go to General Eisenhower.

Speaker 2

Yeah, a great military commander, not probably the greatest president of the I think Ronald Reagan was a much greater president than Dwight Eisenhower. I think Eisenhower was kind of sleep at the switch. If you're talking about leadership, we didn't have a great had We had a lazy nineteen fifties. Historically. I don't think we we kept up with the Russians, and it took President Kennedy to get us going back back on the stick on that point. And that was

a big issue with the time. In my opinion. That's just simply my opinion. Larry, again, Willia, I really appreciate the conversation. I'm sorry about losing your wife.

Speaker 9

Who crossed the who crossed the line between Eisenhower and Kennedy, That tug who kept pushing to make sure we weren't sleeping at the switch. His name was Curtis LeMay.

Speaker 2

Well. He was George Wallace's vice presidential candidate in nineteen sixty eight, and he was a bit of a joke because well, I don't know about that, Okay, all right, we could argue that another day, Larry, I gotta keep rolling here, my friend, I got other folks I got to get to. Thank you very much, appreciate it. Let me go to Dana in Gloucester. Dana, next on, Nice, I want to get you in at least one more. We're go and go ahead, Dana.

Speaker 4

Dan.

Speaker 5

My experiences with primary care.

Speaker 2

Physicians Okay, good or bad?

Speaker 5

I Dad, I had one before I got to see him, be left. They had. I had to pick another one before I got to see that one. They left. I went for a year and a half without seeing a physician. Finally I got one.

Speaker 2

They're not easy to get data, as I'm sure you know from your own experience right now, to get a primary care physician. And and this was this was aggravated by COVID. My primary care physician retired when COVID occurred because he was concerned I think, you know, for his own safety, which is understandable. And also he was overwhelmed by the amount of paperwork that he was required to do.

He was doing more paperwork than providing medical care. I believe in his in his mind, he was doing much more paperwork than he should have.

Speaker 5

Yeah, well, it doesn't look good for healthcare in Massachusetts with the Stewart Buckle, and now with what you're talking about with mass General Brigham, it does a rough good.

Speaker 2

It's been a rough few months here, Dana. That's why we're talking about it tonight. And I appreciate, appreciate you calling about the problem with PCPs. Very important, very important.

Speaker 5

All right, Dan, thank you.

Speaker 2

Thanks, thank you, Dan, appreciate it. Let me go to Jim and Ashland. Jim, you were next on Nicee. Go right ahead, Jim.

Speaker 8

Yeah, I've been to the ring in the last four years. I've I've been really sick and they can't figure it out. So I've been almost every hospital in Boston. And on top of it, my wife worked for Stewarts and so yeah, it's so bad just trying to get a person. I mean, it's so ridiculous. These places. They can't afford lea anybody off. They're gonna hire more people. You can't talk to anybody. It's ridiculous. I get an appointment now. My next appointment

is with one of the Holy Hospitals in Boston. I haven't been to Israel and they can't fit me until August twenty fifth. And I've been so sick the last four years, and like I said, my wife by insurance just changed because it's through with debacle and I'm trying to like navigate everything. But you can't talk to anybody. You can't talk to anybody. You just call and get you leave a voicemailing, and some of them even say, well, we'll get back to you within twenty four to forty

eight hours. I'm like, that's unacceptable. Somebody should answer the phone.

Speaker 5

It's not forty eight hours.

Speaker 2

Well, the same I called it one of the major utilities today. I'm not going to mention which one it was, but they said leave your number and we'll call you back within ten minutes. Well, I left my number around two thirty. The day ended around five o'clock. I still haven't heard back from them, so they're all screwed up.

Speaker 8

Well, this is the same thing I just I just ran into that they're doing the gas lines over on my street and I'm one of the only houses in the in the uh In neighborhood don't have gas. So they said, oh, they'll probably run it for nothing because there and I tried to get a hold of person for three days, three days and all I got was recordings.

Speaker 2

We're falling apart. At the same simple as that. Hey, Jim, hanging there.

Speaker 8

You're not alone anywhere in the healthcare system.

Speaker 5

I'm telling you.

Speaker 2

Jim, thanks very much, keep your keep your wits about you. Okay, hopefully we'll get this squared away, I promise. Okay, thanks, thanks for calling, and thanks for listening to you.

Speaker 8

You've got you talk to you producer real quick too.

Speaker 2

Sure up, yeap, he'll talk to Roth. You hang on there. I got a break for the news. Uh, we're gonna switch topics, gonna talk about yesterday's Super Bowl. If you're on the line, I'd love to have you stay there and start that conversation. Coming back right after the break at eleven o'clock

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