Listening into action interview with Hannah Forbes
Jul 25, 2016•12 min
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Episode description
Steven Weeks, policy manager at NHS Employers talks to Hannah Forbes, co-founder, Optimise LTD about their Listening into Action (LiA) approach to increasing staff engagement. A large number of NHS organisations are currently working with Optimise to help increase their levels of staff engagement using this method. You can read how Barts Health NHS Trust are using LiA in their comprehensive national case study of their work.
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