How GigCX is Shaping the Future of Support featuring Megan Neale

We’ve all heard of Uber. Maybe we know multiple people participating in what’s been dubbed the “Gig Economy,” whether it’s for Uber or some other type of gig work. Megan Neale founded Limitless in 2016 to help create the brand support model of the future – GigCX. While gig work is a significant trend in the workforce, GigCX is more than just workforce flexibility – it’s a way to leverage loyal customers who are experts in your platform to help other customers and get rewarded for doing so.

We touch on:

· How GigCX differs from flexible work like delivery services

· How GigCX improves efficiencies in ways impossible in traditional support models

· How training / certification works in a GigCX model

· How AI enhances the effectiveness of GigCX

· How size of customer-base affects GigCX

· And the 3 primary factors that drive “experts” to participate in GigCX

Connect with her on LinkedIn - https://www.linkedin.com/in/meganneale-belimitless/

Limitless - https://www.limitlesstech.com/

Music courtesy of Big Red Horse - https://bigredhorseband.com/

Brought to you by Happitu - https://happitu.com/