Episode 101: Relief vs. Cure
Apr 25, 2025•16 min•Season 1Ep. 101
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Episode description
Jeffrey and Isaac explore the complex trade-off between providing immediate relief for software issues versus investing time and resources into finding a permanent cure. They discuss the implications of these choices on customer satisfaction, business budgets, and the overall health of software systems. Through real-world examples, they illustrate how sometimes quick fixes can be more practical than ideal solutions, emphasizing the importance of understanding the context and priorities of a business.
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