Shared Services as a Tool for Change

Are you considering shared services? It's is a concept rich in opportunity, and rife with concern across institutions facing the pressure of change. Administratively, taking advantage of streamlining opportunities makes intuitive sense; sharing administrative and technological resources across the university rather than department by department has the potential for reduced costs, increased specialization and expertise, and greater consistency in work practices. But the process of changing across the university is often misunderstood in an effort to sell benefits to impacted departments.

This week on Navigating Change, Howard Teibel and Pete Wright offer insights and experience in moving toward a shared services model from the administrative and faculty perspectives. It’s a conversation on the wide ranging implications of shared services from better hiring, greater cost management, and building strength in capturing and using data more efficiently.